What are the responsibilities and job description for the Part-Time User Support Assistant III, IT Operations & Systems - Fashion Institut position at Fashion Institute of Technology?
Location: New York, NY Category: Staff Posted On: Wed Apr 1 2026 Job Description:
FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans, and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212-217-3360, titleix@fitnyc.edu.
The User Support Assistant III provides Tier 1 technical and operational support to faculty, staff, and students, ensuring the stability and availability of FIT's IT infrastructure during off-hours. This role monitors enterprise systems, servers, data centers, and environmental controls, responds to incidents, and escalates issues as required to maintain institutional operations. The position plays a critical role in safeguarding systems that support health and safety, enrollment, and other essential functions. The incumbent works independently with regular supervisory review and collabo... more...
FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans, and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212-217-3360, titleix@fitnyc.edu.