What are the responsibilities and job description for the Customer Service Representative position at Farmers Trust & Savings Bank?
We are seeking a dedicated and professional Customer Service Representative to join our team. This role offers the opportunity to apply your existing skills and develop new ones in a fast-paced, dynamic environment. You will greet and assist customers with friendly, helpful service that reflects Farmers Trust & Savings Bank's commitment to excellence. You'll also process a variety of customer service and internal operations tasks with accuracy and efficiency.
Duties:
- Respond to routine customer inquiries and process financial transactions
- Handle inbound and outbound calls with professionalism and courtesy
- Provide accurate information about bank products and services
- Maintain and update customer records with precision
- Perform data entry and general accounting functions as needed
- Support internal operations and cross-functional teams when required
Skills:
- Excellent customer service and phone etiquette
- Strong problem-solving and analytical skills
- High accuracy in data entry and record-keeping
- Effective verbal and written communication
- Ability to work independently and as part of a team
Join Farmers Trust & Savings Bank as a Customer Service Representative and bring your customer service expertise, attention to detail, and problem-solving skills to a team that values excellence and growth
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20