What are the responsibilities and job description for the Customer Service Representative / Bank Teller position at Farmers State Bank of Hamel?
Since 1919, Farmers State Bank of Hamel has proudly served our communities as a family-owned community bank. With locations in Hamel and Corcoran, we are committed to providing quality financial products and exceptional customer service in a friendly, relaxed, and team-oriented environment.
We are currently seeking a Full-Time Customer Service Representative/Teller to join our team at our Hamel location.
Position Details:
- 38-40 hours per week Monday through Friday
- Rotating Saturdays (8:30 a.m. - 12:00 p.m.) paid at double time
- Benefits eligible
- In-person position
Qualifications:
- High School Diploma or equivalent required
- Minimum of 2 years banking experience
- Candidates with strong customer service, office, or cash-handling experience will also be considered
Desired Skills:
- Exceptional customer service skills
- Strong verbal and written communication abilities
- Professionalism, accuracy, and attention to detail
- Ability to work effectively in a team environment and independently
Essential Duties and Responsibilities - Responsibilities include, but are not limited to:
- Perform traditional teller and customer service functions
- Respond effectively to customer inquiries regarding accounts, products, and services
- Assist customers with account-related problem resolution
- Identify referral opportunities for bank products and services
- Manage teller and vault cash in accordance with bank policies and procedures
- Process night deposit transactions, mobile deposits, and mail deposits
- Balance and maintain ATM cash and related records
- Process domestic and international wire transfers
- Assist customers with Safe Deposit Boxes
- Open new accounts and perform account maintenance transactions
- Maintain knowledge of banking regulations, bank policies, and bank procedures
- IRA experience and knowledge is a plus
- Participate in cross-training opportunities within other departments as needed
Compensation and Benefits:
Farmers State Bank of Hamel offers competitive compensation and a comprehensive benefits package, including:
- 401(k)
- 401(k) Matching
- Health Insurance
- Health Savings Account (HSA)
- Life Insurance
- Long Term Disability after 1 year of employment
- Paid Time Off (PTO)
- Employee Discounts
As a locally owned community bank, we value our employees and foster a supportive work environment where team members can grow professionally while making a meaningful impact in the communities we serve.
Farmers State Bank of Hamel is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Work Location: In person
Salary : $18 - $23