FOOD SERVICE SUPERVISOR

Job Summary

This pivotal role is designed for a motivated leader who thrives in fast-paced, high-quality dining environments. You will oversee daily kitchen operations, ensure exceptional food quality, and foster a positive team atmosphere. Your expertise will drive efficiency, uphold safety standards, and elevate the dining experience for our guests.

Duties/Responsibilities:

General Management

• Manage all food-related operations including hot deli, coffee bar, cold cases, baked goods, grab-and-go meals, roller grill, and fountain drinks.
• Create food prep schedules based on peak hours and anticipated foot traffic; monitor and adjust production accordingly.
• Minimize waste by implementing accurate forecasting, portion control, and tracking food loss or spoilage.
• Order and manage food/supply to maintain established levels.
• Perform and record accurate monthly deli inventories.
• Develop work schedule for all food service shifts with Store manager.

o Must be available to cover shifts as needed.

• Ensure all product levels have items available throughout hours of service.
• Develop and implement shift duties.
• Develop and implement cleaning schedules (daily, weekly, monthly).
• Develop and implement prep lists.
• Pass all state inspections.
• Have and maintain a valid "Food License".
• Assist Store Manager with applicant interviews and hiring.
• Train and continue to train all team members assigned to the deli (food safety, date, label, product rotation, etc.).
• Meet and exceed both vendor standards and expectations.
• Provide excellent customer service while preparing food service menu items for sale.
• Work cooperatively with, and independently of, the store manager.
• Perform all tasks as assigned by the Store Manager.
• Maintain a safe and fun work environment.

Personnel

• Responsible for alerting the Store Manager to personnel situations or policy violations that may have an adverse effect on the store's operating performance.
• Properly train and direct kitchen staff for success
• Ensure Food Safety Regulations are being followed.

Security

• Always protecting company assets.
• Report security concerns to Store Manager whenever a situation occurs
• Be able to react to a fire by lifting a fire extinguisher weighing 25 pounds and moving it to the fire area.

Other Responsibilities:

• Maintain a positive attitude and image of the business.
• Solve problems rather than passing them by
• Assist customers in all aspects of billing, sales, and receiving.
• Perform other duties that may be assigned.

Education and Experience:

• Minimum of three (3) years of experience as an office manager
• Computer experience and knowledge of Ecliptic Software

Physical Requirements:

• Ability to sit for extended periods of time, and type and enter data in a timely manner.
• Be able to react to a fire by lifting a fire extinguisher weighing 25 pounds and moving it to the fire area.
• Be able to read, write, and communicate in the English language.
• Be able to perform arithmetical calculations at the eighth-grade level and account for several products during vendor check-in.
• Have sufficient visual acuity to operate handheld devices.
• Be able to lift and carry up to 50 pounds for short distances.
• Be able to stand, bend, kneel, and reach for up to 10 hours.

This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon our performance of the tasks listed in this position description. The employer has the right to revise this position at any time. This position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.