What are the responsibilities and job description for the Collections Assistant position at Farmers Bank and Savings Company?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
COLLECTIONS ASSISTANT
A Collections Assistant at Farmers Bank works with customers with past-due accounts to facilitate the timely repayment of debt and to minimize the delinquency rate of the Bank.
Position Type: Full-time, non-exempt
Department: Loans
Reports to: Collections Manager
ESSENTIAL FUNCTIONS OF THE JOB:
• Contacts customers to determine the reason for delinquent payments and to collect on loan accounts and NSF checks
• Follows-up on delinquent loans that are in arrears and charged-off loans to determine the appropriate action to be taken
• Creates and sends collection letters such as right to cure default letters, etc.
• Collects on out-of-town bank assignments
• Processes customer requests for extensions on loans
• Maintains records to ensure that loan files are up to date and accurate; and
• Collects on and tracks charged-off checking accounts and maintains tracking system to track recoveries
QUALITIES & ABILITIES
• Eager to learn and continuously seek improvement in performance
• Confident and curious with the use of technology
• Strong communication skills with an ability to effectively present information and respond to questions from management, customers and the public
• Proven job experience with initiative, reliability, and professionalism; and
• A valid driver’s license
QUALIFICATIONS & REQUIREMENTS
• High school diploma or equivalent
• Demonstrated ability to engage in customer call experience
• Working knowledge of collateral instruments; and
• Proficiency with Microsoft 365 suite
OTHER POINTS OF NOTE
• The normal workweek for this position is Monday - Friday 8:00am - 4:30pm; however, flexible scheduling will be considered
A Collections Assistant at Farmers Bank works with customers with past-due accounts to facilitate the timely repayment of debt and to minimize the delinquency rate of the Bank.
Position Type: Full-time, non-exempt
Department: Loans
Reports to: Collections Manager
ESSENTIAL FUNCTIONS OF THE JOB:
• Contacts customers to determine the reason for delinquent payments and to collect on loan accounts and NSF checks
• Follows-up on delinquent loans that are in arrears and charged-off loans to determine the appropriate action to be taken
• Creates and sends collection letters such as right to cure default letters, etc.
• Collects on out-of-town bank assignments
• Processes customer requests for extensions on loans
• Maintains records to ensure that loan files are up to date and accurate; and
• Collects on and tracks charged-off checking accounts and maintains tracking system to track recoveries
QUALITIES & ABILITIES
• Eager to learn and continuously seek improvement in performance
• Confident and curious with the use of technology
• Strong communication skills with an ability to effectively present information and respond to questions from management, customers and the public
• Proven job experience with initiative, reliability, and professionalism; and
• A valid driver’s license
QUALIFICATIONS & REQUIREMENTS
• High school diploma or equivalent
• Demonstrated ability to engage in customer call experience
• Working knowledge of collateral instruments; and
• Proficiency with Microsoft 365 suite
OTHER POINTS OF NOTE
• The normal workweek for this position is Monday - Friday 8:00am - 4:30pm; however, flexible scheduling will be considered
Salary : $16 - $20