Beverage Route Sales Representative (Coffee & Tea Services)

Bring Great Coffee to Every StopAs a Beverage Route Sales Representative, you’ll be the face of Farmer Brothers on the road—keeping customer beverage stations stocked, clean, and performing perfectly, while growing accounts through outstanding service and smart selling.A Day in the LifeStart your morning with a set route and a clear plan. You’ll load up coffee, tea, and related products; drive to scheduled accounts; replenish, rotate, and tidy the beverage station; perform at least one CQC (Cup Quality Check) to ensure quality; and check that equipment is clean and functioning. Throughout the day, you’ll manage invoices, inventory, and collections; surface any customer issues to the ASM (Area Sales Manager); and look for opportunities to increase revenue per stop by filling distribution gaps, executing seasonal/LTO promotions, and ensuring pricing actions are in place. When not on a set route, you’ll provide route relief and assist with warehouse tasks and inventory counts.Schedule & Driving RequirementsTypical Work Schedule: Monday - Friday, 7:00 am - 4:00 pm; overtime as neededDriving: Valid driver’s license required; must be able to complete a successful DOT physicalWhat You’ll DoDeliver, replenish, and rotate coffee, tea, and related products on assigned routesKeep equipment clean and in working order; perform a minimum of one CQC dailyEscalate customer issues quickly to the ASM and ensure satisfactionService every customer on the daily schedule and complete required deliveriesHandle invoices, inventory, and collections each day while on routeGrow revenue per stop by closing distribution voids, running seasonal/LTO promotions, executing pricing actions, and maintaining beverage station standardsNotify the ASM of inefficiencies, customer dissatisfaction, or new opportunities during route reliefAssist the ASM with inventory cycle counts, warehouse tasks, and customer mattersLearn brewing equipment basics and perform minor repairs/adjustmentsFollow The Farmer Brothers Way to Sell to drive satisfaction and loyalty; make sales calls when time allowsPitch in with warehouse operations, A/R collections, and customer service activities as neededQualificationsHigh school diploma or equivalentClean, strong driving recordRoute delivery experience a plusCustomer service background preferredFoodservice industry experience desiredSkills That Set You ApartHands-on mechanical aptitude with hardware and software used in the fieldSharp at understanding customer needs and spotting opportunitiesAligned with business goals; uses sound judgment and decisive thinkingRecognizes personal impact on others; strong active listening and clear communicationBuilds rapport and strong customer relationships; works well independentlyProactive mindset; identifies issues, problems, and opportunities earlyCompensation & BenefitsFarmer Brothers is committed to pay transparency. Base pay for this role varies based on experience and qualifications. We apply location-based market adjustments, and higher-cost areas may receive geographic pay premiums. Your specific pay will be discussed during hiring based on work location.Comprehensive benefits may include health coverage, retirement plans, and paid time offPTO provided meets or exceeds applicable state/local requirementsFor details on compensation and location-based adjustments, contact Farmer Brothers Human ResourcesEqual OpportunityEqual Opportunity Employer / Veterans / Disabled

Salary : $18 - $22