Demo

Senior Field Claims Specialist

Farm Family
Charleston, WV Full Time
POSTED ON 4/8/2026 CLOSED ON 4/18/2026

What are the responsibilities and job description for the Senior Field Claims Specialist position at Farm Family?

PURPOSE OF THE JOB:

The position assumes responsibility for handling property claims including high severity and complex losses within a specified territory.


ESSENTIAL FUNCTIONS:

  • Inspects the damage of the loss.
  • Determines the investigative needs to assess damages, the cause of the loss, and the coverage.
  • Interviews the claimants and witnesses.
  • Conducts additional research or identifies additional investigation needs and resources, as needed.
  • Identifies potential fraud indicators.
  • Assesses the salvage/subrogation potential and monitors to them to the conclusion.
  • Completes the risk evaluation for underwriting and claims purposes.
  • Verifies and interprets the policy coverage, deductibles, and liability; and analyzes what may be covered.
  • Reviews and documents the facts of the loss and estimates the cost of the repairs and/or replacements including detailed diagrams, reports and estimates.
  • Communicates and explains the process, estimates, etc., to the policyholder.
  • Negotiates with the insured, contractors, and vendors, as needed.
  • Maintains contact with claimants, agents, and attorneys, regarding the ongoing status of claims files.


QUALIFICATIONS:

  • High school diploma.
  • Five or more years of experience in insurance, construction or related field
  • State license and/or ability to obtain one.


SPECIAL POSITION REQUIREMENTS:

  • The position involves considerable physical exertion, such as regular climbing of ladders, lifting of heavy objects (up to 80 pounds) on a highly frequent basis and/or assuming awkward positions for long periods of time.
  • A person in this position is expected to make independent decisions in accordance with the company’s policies and procedures.
  • Full time remote position
  • Travel required.


PREFERENCES:

  • Bachelor’s Degree
  • Property Claims Handling Experience ideally including Commercial, Farm and Ranch experience
  • Field adjusting and estimating knowledge.
  • Insurance designations such as Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC) or Senior Claim Law Associate (SCLA).


Salary range is $68100 - $125000


PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.


If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.


Notice to Recruitment Agencies:

Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.


We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.


The collection of your personal information is subject to our HR Privacy Notice


Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Salary : $68,100 - $125,000

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