Crop Insurance Service Specialist

This job was posted by https://illinoisjoblink.illinois.gov : For more

Information, Please See

https://illinoisjoblink.illinois.gov/jobs/13680842

**The Role**

The Crop Insurance Service Specialist processes and services Multi-Peril

Crop Insurance (MPCI), Crop Hail (CH) and Private Product insurance

policies. This position will provide accurate and efficient service to

Farm Credit Illinois agents and their members through technical policy

support, exceptional internal processing, and collaborative teamwork.

**What You Will Contribute**

• Process and service crop insurance policies by reviewing
  
  

documentation for accuracy, completeness, and compliance with policy

requirements.

• Collect, track, and manage policy documents while ensuring timely
  
  

submission and processing within internal systems and Approved

Insurance Provider platforms.

• Underwrite MPCI and private product policies by validating
  
  

applications, reviewing supporting documentation, and confirming

compliance with applicable guidelines.

• Serve as a resource to agents and regional office staff by
  
  

addressing documentation questions, resolving processing issues, and

coordinating communication with Approved Insurance Providers.

• Support operational excellence by maintaining accurate information
  
  

within customer relationship management and document management

systems.

• Contribute to process improvement initiatives, special projects, and
  
  

training efforts that increase efficiency and strengthen service

delivery.

• Maintain confidentiality and data integrity while delivering
  
  

accurate, responsive, and member-focused support throughout the

policy lifecycle.

**What We Are Looking For**

**Required Skills**

• Working knowledge of the agriculture industry and crop insurance
  
  

operations.

• Strong organizational skills with the ability to gather, review, and
  
  

process detailed documents accurately and efficiently.

• Effective communication and customer service skills with the ability
  
  

to collaborate across teams and resolve issues professionally.

• Ability to manage multiple priorities, adapt to changing demands,
  
  

and perform effectively in a fast-paced environment.

• Proficiency with Microsoft Office and other technology tools used to
  
  

improve accuracy, efficiency, and workflow management.

**Minimum Qualifications**

• Associates degree in agriculture, business, or a related field
• No prior work experience required.
• Or equivalent education, experience, and skillset sufficient to
  
  

Perform The Essential Functions Of The Job

• Ability to obtain the required insurance license within six months
  
  

of hire.