Personal Lines Product Manager

POSITION SUMMARY

Coordinates the development, implementation, and ongoing management of personal lines products and enhancements. Maintains a strong understanding of underwriting practices, policy forms, coverages, rating structures, market conditions, competitive activity, and portfolio performance. Identifies product improvement opportunities and leads initiatives involving forms, rates, rules, systems, workflows, and product strategy.

Essential Functions

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Collaborates with functional leaders, including Sales and Marketing, Actuary, Claims, and Underwriting, throughout the product development cycle.
• Works with underwriting leadership to establish and maintain underwriting guidelines, eligibility criteria, authority levels, and risk-selection strategies.
• Assists with research, vetting, and prioritization of new products and enhancements.
• Provides initial training on new policies, procedures, and products.
• Explores and engages external vendors for products and services that enhance current offerings.
• Supervises product support specialists to ensure thorough testing and document mapping for new and existing products.
• Prepares state filings for product implementation and compliance-related updates.
• Monitors ISO circulars for updates to forms, rules, and coverages.
• Miscellaneous tasks as directed.

POSITION QUALIFICATIONS

Competency Statement(s)

• Business Acumen – Ability to grasp and understand business concepts and issues.
• Change Management – Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
• Confidentiality – Ability to keep sensitive information private and secure.
• Conflict Resolution – Ability to deal with others in an antagonistic situation.
• Communication - Ability to communicate effectively with others using the spoken word and also writing in a clear and concise manner.
• Decision Making – Ability to make critical decisions while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Judgment – Ability to formulate a sound decision using the available information.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Proactive – Ability to create or control a situation by causing something to happen rather than responding to it after it has happened.
• Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
• Project Management - Ability to organize and direct a project to completion.
• Professionalism - Avoid business or personal activities that present a conflict of interest.
• Display conduct favorable to oneself, the department, and the company.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.

SKILLS & ABILITIES

Education: Bachelor’s degree or relevant personal lines insurance experience

Experience: Five years of personal lines underwriting experience; knowledge of forms, rates, and rules; and ability to interpret rules and regulations to ensure compliance with state DOI regulations.

Computer Skills: Proficient in Microsoft Office Suite.

Job Type: Full-time

Pay: $82,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person