Part-time Receptionist

Position Summary

We’re hiring a Part-Time Front Desk / Guest Experience Coordinator to be the welcoming face and steady heartbeat of our spa. This role is perfect for someone who is personable, organized, and thrives in a service-focused environment—balancing calm hospitality with confident professionalism.

What You’ll Do

Client Experience & Hospitality

• Create a warm, polished welcome and farewell for every guest (in person and by phone/text/email)
• Maintain a calm, supportive atmosphere that reflects our “accessible luxury” brand voice
• Handle guest concerns with empathy, quick problem-solving, and a clear path to resolution

Scheduling & Booking

• Schedule appointments for day spa and medical aesthetic services accurately
• Confirm appointments, manage reschedules/cancellations, and reduce gaps in the schedule
• Support smooth check-in/check-out flow and keep guest records organized

Sales Support (Non-Pushy, Value-Focused)

• Educate clients on service options and packages with a warm, helpful approach
• Promote membership and recurring self-care in a way that feels supportive and aligned with our values
• Recommend add-ons and rebooking opportunities based on client goals (without being “salesy”)

Front Desk Operations

• Process payments, gift cards, memberships, and basic end-of-day tasks
• Maintain tidy front desk, retail display, waiting area, and intake forms
• Communicate clearly with providers/therapists to keep the day running smoothly

Medical Spa Sensitivity

• Support inquiries about medical aesthetics with professionalism and appropriate boundaries
• When medical questions come up, guide guests toward a consultation with our licensed providers

What We’re Looking For

Must-Haves

• Friendly, confident communicator who enjoys taking care of people
• Strong organization and attention to detail (scheduling accuracy is key)
• Comfortable multitasking in a busy environment while staying calm and kind
• Reliable and punctual with a team-first attitude
• Professional discretion and respect for client privacy

Nice-to-Haves

• Experience in a spa, salon, med spa, wellness, hospitality, or medical office
• Familiarity with booking software and point-of-sale systems
• Interest in skincare, wellness, or aesthetics (we can train the right person)

Work Schedule

• Part-time hours (set schedule preferred)
• Ability to work some evenings and/or Saturdays is a plus

What Success Looks Like

• Guests consistently feel welcomed, cared for, and confident they’re in the right place
• The schedule stays full, organized, and running on time
• Membership and rebooking conversations feel natural and supportive
• The front desk is polished, peaceful, and dependable—every day

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $15