Sr Analyst Accounts Receivable - Deductions

Responsibilities

JOB DESCRIPTION

• Investigate and resolve customer deductions related to pricing discrepancies, shortages, returns, and allowances.
• Partner with Sales, Customer Service, and Operations to gather supporting documentation and drive timely resolution of open disputes.
• Collaborate with the Cash Application and Collections teams to ensure accurate clearing of items and resolution of outstanding balances.
• Analyze root causes of invalid deductions and provide insights to reduce recurring issues and improve upstream processes.
• Monitor deduction aging reports and perform regular account reconciliations to maintain accuracy and transparency.
• Maintain organized records of deduction activities, supporting documents, and customer correspondence.
• Support month-end close activities, including journal entry review, accruals, and deduction account reconciliation.
• Contribute to process improvements and participate in system enhancement initiatives to improve team efficiency.
• Assist with ad hoc reporting, data analysis, and cross-functional projects as assigned.
  
  

Requirements

• Minimum of 3 years of experience in chargeback/deduction resolution, dispute management, or B2B collections.
• Solid understanding of accounting principles, including account reconciliation, debits/credits, and end-to-end AR process.
• Strong proficiency in Microsoft Excel, particularly with PivotTables and VLOOKUP.
• Excellent analytical and organizational skills with strong attention to detail.
• Ability to develop productive working relationships across departments and with external customers.
• Bachelor’s Degree in Accounting, Finance, Economics, or a related field preferred.
• Ability to analyze large datasets and make informed decisions using Excel and other analytical tools.
• Strong communication skills with a proven track record of presenting findings clearly to all levels of the organization.
• Experienced in managing multiple priorities and deadlines in a fast-paced, deadline-driven environment.
• Proficiency in navigating customer portals and electronic billing platforms.
• Comfortable working in a role that requires critical thinking, persistence, and flexibility.
  
  

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.