Family Reentry and Reunification Case Manager

FAMILY REENTRY AND REUNIFICATION CASE MANAGER

Family Tree Nurturing CenterBillings, Montana

JOB DETAILS

Pay: $40,000–$50,000 annually, depending on experienceJob

Type: Full-timeSchedule: Flexible full-time schedule, with local travel and occasional evening hours as needed

Reports to: Director of Programs

Program: Murdock Family Healing and Resilience Initiative

POSITION SUMMARY

Family Tree Nurturing Center is seeking a Family Reentry and Reunification Case Manager to support families affected by child welfare involvement, substance use, incarceration, and reentry.

This position coordinates individualized support before and after release, strengthens parent-child connections, and connects families with community resources and specialized services. The Case Manager also maintains accurate records to support program evaluation and document family progress.

The program plans to serve approximately 25 families annually, with up to 12 months of active support per family.

FAMILY SUPPORT AND CASE MANAGEMENT

• Receive and screen referrals, explain voluntary services, obtain informed consent, and complete comprehensive family intakes. Assess needs related to parenting, child safety, housing, behavioral health, recovery, employment, basic needs, and reentry. Develop individualized, family-centered service plans with clear goals, action steps, responsible parties, and review dates. Maintain regular contact with families and update service plans as needs change. Coordinate parenting education, visitation support, childcare or early childhood services, and family reconnection following release. Work with the Montana Women’s Prison and community providers to support transition planning. Connect families with housing, substance use treatment, behavioral health care, recovery support, food, transportation, employment, and public benefits. Provide supported referrals and follow up to confirm families successfully connect with services. Document barriers and progress, support families through transitions, and close cases with a documented handoff or follow-up plan.

PARTNER COORDINATION

• Coordinate services with prison staff, child welfare, AWARE, Bridgemont, Passages, Gratitude in Action, and other community partners within authorized releases. Participate in case conferences and quarterly partner collaboration meetings. Clarify each agency’s role and help prevent duplication of services. Respond to immediate safety or protection concerns according to Family Tree policies and applicable reporting requirements.

DOCUMENTATION AND PROGRAM EVALUATION

• Maintain complete intake and baseline records for every enrolled family. Promptly document contacts, attendance, services, referrals, confirmed connections, barriers, milestones, and service plan updates. Track parenting participation, family goals, housing stability, treatment and recovery engagement, and child welfare status. Document reunification or permanency milestones, reentry dates, and subsequent justice involvement when verified and authorized. Administer approved participant surveys and parenting confidence or relationship measures at intake, review points, and program exit. Maintain monthly progress records and assist with quarterly partner reports and annual evaluation reports. Review records for accuracy, correct errors, and provide de-identified information to the independent evaluator under approved agreements. Protect confidential child welfare, health, and justice information, obtain appropriate releases, and share only the minimum necessary information.

QUALIFICATIONS

• Bachelor’s degree in social work, human services, psychology, or a related field preferred. Equivalent relevant experience will be considered. Experience in family case management, reentry, child welfare, substance use recovery, or community resource navigation. Ability to work respectfully with parents and families without judgment. Strong documentation skills and ability to use secure data systems. Familiarity with mandated reporting and confidentiality requirements. Valid driver’s license and ability to travel to approved community and correctional sites, subject to organizational requirements.

PRE-EMPLOYMENT REQUIREMENTS

All new employees must complete several pre-employment requirements prior to starting.

Pay: $19.00 - $24.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Billings, MT 59101

Salary : $40,000 - $50,000