What are the responsibilities and job description for the Childcare Worker position at Family Support Center?
Base Pay: $17–$20/hour
Schedule: Monday–Thursday from 12 pm–9 pm, Fridays from 12 pm–5 pm
plus rotating on-call (includes occasional overnight response)
About the Role
The Family Support Center’s Crisis Nursery provides 24/7 emergency childcare for children ages 0–11 whose caregivers are experiencing crisis or overwhelming stress.
This is a hands-on childcare position in a trauma-informed crisis setting. You will provide direct care, supervise children, support emotional regulation, document visits, and help maintain a safe, structured environment.
Key Responsibilities
- Supervise children ages 0–11 in a 24/7 crisis nursery
- Provide infant, toddler, and school-age care (feeding, diapering, soothing, redirection)
- Use trauma-informed approaches to support children experiencing stress or dysregulation
- Complete required documentation and incident reports
- Prepare meals and maintain a clean, safe space
- Participate in a rotating emergency on-call schedule
- Respond onsite overnight during assigned rotation if an after-hours emergency occurs
Qualifications & Requirements
- Experience in childcare (daycare, preschool, nanny, classroom, residential care, etc.)
- Ability to remain calm and steady in high-stress situations
- Comfort working with children from vulnerable or at-risk environments
- Strong documentation skills and ability to maintain confidential records
- Reliable transportation and ability to travel to multiple FSC locations if needed
- Willingness to participate in rotating on-call responsibilities
- Ability to lift up to 25 lbs, climb stairs, sit on the floor, and perform routine cleaning tasks
- Must pass a Department of Health and Human Services background check upon hire
- Ability to understand and/or speak Spanish is a plus.
This role requires emotional steadiness, teamwork, and a commitment to trauma-informed crisis care.
Training & Support
We provide paid training in CPR/First Aid, trauma-informed care, mandated reporting, and required childcare standards. Ongoing professional development is part of our culture.
Apply Now
If you are looking for meaningful work supporting children and families during vulnerable moments—and are comfortable working in a trauma-informed, crisis-response childcare environment—we encourage you to apply.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- Are you willing to participate in a rotating on-call schedule that may include occasional overnight response?
- Are you comfortable working in a trauma-informed childcare environment serving vulnerable families?
Work Location: In person
Salary : $17 - $20