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Employee Engagement and Benefits Manager

Family Services
Poughkeepsie, NY Full Time
POSTED ON 11/27/2025
AVAILABLE BEFORE 12/26/2025
Title: Employee Engagement and Benefits Manager

Supervisor: VP of Human Resources and Risk Management

Salary: $63,000 – $66,000 annually

Status: Exempt, 40 hours per week

Location: 29 North Hamilton St Poughkeepsie, NY 12601

Function:

This position reports directly to the Vice President for HR and Risk Management. The Employee Engagement and Benefits Manager is responsible for administering employee benefits in all agency operations. This position provides exceptional guidance and assistance to all employees on various employee benefit plans. Additionally, the Employee Engagement and Benefits Manager will develop strategies to improve engagement, and manage programs designed to enhance FSI’s culture as well as promote longevity and engagement among team members, including but not limited to the areas of, recruitment, onboarding, retention, recognition, learning and development, diversity, wellness, and other activities aimed at creating a positive workplace environment that supports everyone's right to thrive.

Job Requirements:

  • Bachelor’s Degree in Communications, Human Resources, or a related field and 2 years’ experience working as a generalist in human resources and/or a people and culture role OR 5 years’ experience working as a generalist in human resources and/or a people and culture role
  • Proficiency in Microsoft Office Suite and Canva
  • Must have reliable transportation to visit 13 sites throughout Dutchess, Ulster and Orange Counties

Benefits:

  • Medical, dental and vision coverage
  • 403(b) retirement plan with employer match up to 5%
  • Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation to start, 13 paid holidays per year, 12 sick days per year and 4 personal days per year)
  • Group term life and long-term disability insurance
  • Supplemental life insurance & accidental death and dismemberment coverage (AD&D)
  • Supplemental insurance through Aflac
  • Employee assistance program (EAP)
  • Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off

Our Mission:

Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.

Our Values:

Compassion – Extending empathy and understanding to others.

Integrity – Being honest and dependable.

Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.

Diversity – Promoting a vision of community comprised of wide-ranging assets.

Respect – Treating all individuals with dignity and without judgement.

Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.

Justice – Promoting social and economic equity and fairness.

Quality – Aspiring for excellence in every aspect of our work.

Position Responsibilities:

  • Administer and audit all employee benefit programs, including medical, dental, vision, supplemental insurance, financial benefits (FSAs, 403B), and wellness programs
  • Prepare and facilitate benefits meetings and orientations, providing employees with clear information on company benefits, incentive programs, and use of the iNavigator system
  • Maintain relationships with benefits brokers and vendors and communicate required changes or updates to employee plans
  • Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction
  • Manage and communicate benefit premium payments during the employee leave process
  • Assist and direct employees to proper avenues for benefit claims and plan questions
  • Assist VP of HR in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company
  • Support and coordinate annual open enrollment, including informational meetings, new benefit entry, and employee education
  • Ensure distribution of required employee notices
  • Assist VP of HR and AD of HR in completing benefits reporting requirements
  • Administer and audit all employee benefit programs, including medical, dental, vision, supplemental insurance, financial benefits (FSAs, 403B), and wellness programs
  • Prepare and facilitate benefits meetings and orientations, providing employees with clear information on company benefits, incentive programs, and use of the iNavigator system
  • Maintain relationships with benefits brokers and vendors and communicate required changes or updates to employee plans
  • Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction
  • Manage and communicate benefit premium payments during the employee leave process
  • Assist and direct employees to proper avenues for benefit claims and plan questions
  • Assist VP of HR in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company
  • Support and coordinate annual open enrollment, including informational meetings, new benefit entry, and employee education
  • Ensure distribution of required employee notices
  • Assist VP of HR and AD of HR in completing benefits reporting requirements

Knowledge, Skills, And Abilities

Knowledge of:

  • Human Resources principles and practices
  • Advanced concepts, policies, and practices related to organizational and employee development
  • Utilize administration principles and practices to promote program development
  • Educational, cultural, political, governmental and employee relations issues
  • Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:

  • Engaging employees of varying backgrounds and levels with an equity lens
  • Preparing and/or reviewing reports
  • Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals
  • Mediating conflict
  • Maintaining confidentiality
  • Designing and developing program plans
  • Establishing collaborative working relationships
  • Developing partnerships across the organization
  • Leading work groups
  • Researching, analyzing, and applying relevant information to the development of Human Resources processes
  • Coordinating activities with other internal departments and external agencies
  • Preparing a variety of reports related to operational activities, including statistical analysis
  • Developing, recommending, implementing, and monitoring policies, procedures, and workflow

Ability to:

  • Conduct long range planning
  • Work effectively with diverse academic, cultural and ethnic backgrounds
  • Use computer technology for communication, data gathering and reporting
  • Communicate effectively through oral and written media

Work Environment – Office work setting, quiet but busy environment, works with a highly communicative HR team. Will work closely with all departments, leadership, and employees in the agency. Hybrid schedule available.

#INDAD

Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@familyservicesny.org.

Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.

Must be authorized to work in the United States without work sponsorship.

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Salary : $63,000 - $66,000

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