What are the responsibilities and job description for the 988 Remote Clinical Supervisor position at Family Services of Northeast Wisconsin Inc.?
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At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.
About Family Services
Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.
We're Hiring!
We are seeking Clinical Supervisors to join our 988 Wisconsin Lifeline team. This full-time, remote position is responsible for the clinical supervision of Lifeline Counselors on the 988 Wisconsin Lifeline team who include a combination of paraprofessionals and bachelor and master degreed level staff. The Clinical Supervisor facilitates individual and group clinical supervision and continuously evaluates and provides feedback to improve the quality of interactions between Lifeline Counselors and help seekers Working hours are very flexible over days and/or evening shifts with on-call consultation being minimally required.
Key Responsibilities
- Participate in the development of a system that ensures that all help seekers receive appropriate services.
- Evaluate live interactions or transcripts between Lifeline Counselors and help to ensure compliance with regulatory standards and promote best practices in mental health care delivery.
- Participate in the development of a system that ensures that all Lifeline Counselors receive the appropriate clinical supervision, staff development, and in-service training.
- Advise Clinical Manager on training needs of staff to ensure quality service.
Qualifications
Education Required: Master's degree in social work or related field.
Licensure Required: Wisconsin State Licensure as Licensed Professional Counselor or Licensed Clinical Social Worker
Experience:
- Required: 3 years of experience providing direct service to help seekers
- Preferred: 2 years of clinical supervision experience
Skills and Competencies:
- Commitment to the ethical treatment of help seekers
- Ability to establish and maintain relationships within and outside the agency in a professional manner
- Ability to recognize and control one's own biases
- Ability to express and transmit ideas and knowledge clearly with reasonable organization and conciseness
- Ability to organize one's own time to meet assigned situations and work demands
Minimum Requirements to Work Remotely:
- Must reside in the State of Wisconsin; work for 988 must only occur while in the State of Wisconsin.
- Must have a private, confidential workspace and have the ability to double lock any confidential information kept at home and appropriately dispose of any confidential information stored at home (i.e. shredding)
- Must have the capacity to plug their computer/phone directly into their modem/router and provide a high-speed internet report verifying high-speed internet services.
