Training Specialist - Agency Admin

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Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

POSITION SUMMARY
Under the supervision of the Director of Training, the Training Specialist is responsible for ensuring the effective scheduling and delivery of training opportunities. The Training Specialist conducts and coordinates staff training programs, including SCIP-R, CPR/First Aid, and new hire orientation. Responsibilities include managing training records and the learning management system, preparing materials and reports, obtaining and maintaining instructor certifications, and ensuring compliance with regulatory training requirements.
DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS

• Conducts educational classes including but not limited to SCIP-R, CPR/First Aid, Partnering for Safety/TRUST, management training, and any other course work deemed necessary.
• Completes administrative tasks including, but not limited to, data entry, scanning, copying, and emailing training records.
• Prepares needed paperwork and documentation for the following week of new hire orientation.
• Assists with scheduling, promotion, room reservation, room set up, technology needs, refreshments, and teaching or facilitation of events.
• Assists in coordinating and providing coverage for weekly new hire orientation and conducts trainings as needed.
• Completes necessary reports as requested by the Director and submits them within required timeframes.
• Assists with the oversight of the online learning management system including but not limited to maintaining employee training records and creating and generating educational compliance reports to the agency.
• Attains and maintains certified instructor status for SCIP-R, CPR/First Aid, MH Safety Training, and any other applicable training.
• Assists with the development and implementation of new course curricula for both instructor-led and online training as deemed appropriate.
• Provides expertise and support to the organization with educational regulations set forth by governing bodies including analysis of and assistance with the interpretation and integration of applicable regulations.
• Ensures that all required documentation (paper and electronic) is completed/processed appropriately, in a timely manner, and meets quality and compliance thresholds.
• Performs other duties as assigned.

Responsibilities of All FREE Employees

• Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
• Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
• Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
• Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
• Meets all job requirements and stays in compliance.
• Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.

Please note the above duties, responsibilities, and essential functions are a non-exhaustive list, and may be changed by FREE at any time, with or without notice to the employee.

QUALIFICATIONS

• Education:
• High school diploma or equivalent required; bachelor’s degree in health and human services, education, or another related field preferred.
• Experience:
• Minimum of one (1) year of experience providing educational instruction and/or public speaking required
• Minimum of one (1) year of administrative or office support experience required
• Experience in the human services field preferred
• Experience conducting and facilitating training is preferred
• Specialized Training, Licenses, Certifications:
• Not required, training will be provided upon hire as needed
• Knowledge, Skills, Competencies, and Abilities:
• Computer literacy, proficient with Microsoft Office Suite, especially Excel required
• Knowledge of OPWDD, OMH, DOH and OASAS regulations preferred
• Must be efficient, well organized, and have excellent communication skills
• Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential
• Other Requirements:
• Valid Driver’s License and satisfy criteria to be a driver for FREE
• Willingness to become SCIP-R, CPR/First Aid, and Partnering for Safety/TRUST certified, and certified to become an instructor

WORK ENVIRONMENT
This role is performed in-person, some travel between FREE Network locations is required.
PHYSICAL REQUIREMENTS

• Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours).
• Employee is required to effectively communicate both verbally and in writing.
• Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets.
• Employee is required to reach with hands and arms.
• Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed.
• Employee is required to be able to lift 50 pounds at a time.

Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE.

FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Family Residences and Essential Enterprises’ affirmative action efforts related to protected veterans and individuals with disabilities are set out and described in our affirmative action plan for protected veterans and individuals with a disability. If you have any questions or would like to view the affirmative action plan, please visit our website www.familyres.org