What are the responsibilities and job description for the Office Manager position at Family Promise of San Joaquin County?
About Us
Family Promise of San Joaquin County (FPSJC) partners with the community to help families with children overcome homelessness and achieve lasting independence. We provide shelter, meals, and comprehensive support services through a network of congregations, volunteers, and community partners.
Position Summary
The Office Manager provides essential administrative and operational support to ensure the smooth functioning of Family Promise of San Joaquin County. This position oversees day-to-day office operations, supports staff and volunteers, assists with financial and program administration, and helps maintain an organized, welcoming environment for families and community partners.
This is a full-time, non-exempt position.
Key Responsibilities
Office & Administrative Management (40%)
- Manage daily office operations including phones, mail, supplies, and equipment.
- Serve as the first point of contact for visitors, families, and community members, ensuring a professional and hospitable environment.
- Maintain organizational calendars, schedules, and general email inbox.
- Support filing systems, both electronic and paper, ensuring records are accurate and up to date.
- Other duties as assigned
Financial & Data Support (20%)
- Assist with processing invoices, expense reports, and credit card reconciliations.
- Support bookkeeping and donor recordkeeping in collaboration with the Executive Director or finance team.
- Generate and distribute donor acknowledgment letters and tax receipts.
- Help prepare reports for grants, donors, and board meetings with support of program staff.
Program & Volunteer Support (25%)
- Provide administrative support for family services, including client phone screening and intake scheduling.
- Manage the program applications and help keep documents organized for program entry.
- Help coordinate logistics for volunteers, trainings, and events.
- Maintain contact lists for community partners, congregations, and volunteers.
Communications & Event Support (15%)
- Assist with newsletters, mailings, social media updates, and website edits.
- Provide logistical support for fundraising and community events.
- Coordinate printing, ordering, and distribution of marketing materials.
Qualifications
- Associate’s or Bachelor’s degree in business administration, nonprofit management, or related field preferred; equivalent experience considered.
- 2–3 years of experience in office administration, nonprofit, or related work environment.
- Strong organizational skills, with attention to detail and ability to manage multiple priorities.
- Proficient with Microsoft Office, Google Workspace, and office technology.
- Familiarity with donor management or CRM software a plus.
- Excellent interpersonal and communication skills.
- Ability to work independently as well as collaboratively with a team.
- Commitment to the mission of Family Promise and to serving families experiencing homelessness.
- Bilingual (Spanish) abilities are a plus.
- Experience working with vulnerable populations is a plus.
Schedule
- Sunday-Thursday (preferred)
- 9am-6pm (including 1-hour unpaid lunch and two 15-minute paid breaks)
- Evenings as needed
- Weekends as needed
Compensation & Benefits
- Salary: $70,000, plus benefits
- Paid time off and holidays
How to Apply
Please submit a cover letter and resume to kayla@familypromisesjc.org. Applicants without a cover letter will not be considered.
Salary : $70,000