What are the responsibilities and job description for the Functional Medicine Office & Patient Care Assistant position at Family Life Functional Medicine?
Functional Medicine Office & Patient Care Assistant
Part-Time | Potential for Full-Time
About the Position
We are an established and growing functional medicine practice looking for a friendly, motivated, and organized individual to join our team!
This is a great opportunity for someone interested in healthcare, wellness, and patient relations who enjoys working with people and being part of a team.
We are looking for someone who can help keep our office running smoothly, provide an excellent patient experience, and assist our doctor and nursing staff with daily administrative and patient coordination needs.
This is not your typical front desk position! We are looking for someone who takes initiative, enjoys staying busy, and is comfortable balancing patient interactions, scheduling, and follow-up calls throughout the day.
Responsibilities
- Welcome patients, assist with check-in, and complete necessary intake procedures.
- Communicate patient arrivals to the doctor and nursing staff.
- Escort patients to treatment areas and assist with coordinating IV appointments.
- Schedule consultations, follow-up appointments, and lab result reviews.
- Process patient payments and assist with basic administrative tasks.
- Make outbound calls to prospective patients referred through our partner wellness centers to schedule consultations.
- Follow up with existing patients to encourage continued care and ensure appointments are scheduled.
- Answer incoming calls and respond to general patient inquiries as needed.
- Maintain accurate patient information and appointment schedules.
- Provide general administrative support to the doctor and nursing team.
- Assist with other office responsibilities as needed to keep daily operations running smoothly.
What We're Looking For
- Friendly, outgoing personality with excellent communication skills.
- Comfortable speaking with patients both in person and over the phone.
- Organized, dependable, and detail-oriented.
- Self-motivated with the ability to stay productive during slower periods.
- Comfortable using computers and learning new software.
- Able to multitask and work in a small, team-oriented environment.
- Positive attitude and willingness to learn.
- Previous medical office, customer service, or administrative experience is a plus, but not required.
Experience in functional medicine is not required. We are happy to train the right person!
Schedule & Opportunity
This position will initially be part-time, with the potential to grow into a full-time role as our practice continues to expand.
We are looking for someone who wants to become a valuable part of our team and help us deliver an exceptional patient experience.
Why Join Us?
You'll have the opportunity to work alongside experienced healthcare professionals, learn about functional and preventive medicine, and contribute to a growing practice focused on helping patients improve their health and wellness.
If you're friendly, motivated, enjoy helping people, and aren't afraid to pick up the phone and take initiative, we'd love to hear from you!
Apply today and tell us a little about yourself and why you'd be a great fit for our team.
Pay: From $18.00 per hour
Expected hours: 20.0 – 40.0 per week
Work Location: In person
Salary : $18