Redstone Recovery Specialist I PRN

Redstone Recovery Specialist I

Schedule: PRN

The Redstone Recovery Specialist I (RRS I) provides direct, patient-centered support to individuals receiving treatment for substance use and co-occurring mental health disorders. Leveraging lived experience and recovery-oriented principles, this role is responsible for building therapeutic rapport, promoting engagement in treatment, and modeling healthy recovery behaviors. The RRS I supports the multidisciplinary care team by reinforcing treatment plans, assisting with patient needs, and facilitating communication between patients, families, and clinical staff. This position requires a strong understanding of the disease model of addiction, relapse prevention strategies, and the ability to effectively manage and de-escalate emotionally charged situations. 

Why Join Our Team 

• Competitive pay with opportunities for growth 

• Flexible scheduling options 

• Supportive leadership and team-oriented culture 

• Meaningful role with direct patient impact 

• Training and advancement opportunities within healthcare operations 

Key Responsibilities: 

• Establish and maintain supportive, professional relationships with patients throughout the treatment continuum  

• Provide encouragement, accountability, and recovery-based guidance using lived experience when appropriate  

• Support patients in adhering to individualized treatment plans  

• Assist in de-escalating crisis situations using appropriate intervention techniques  

• Serve as a liaison between patients, families, and the clinical team to ensure clear, consistent communication  

• Collaborate with multidisciplinary team members to support coordinated, patient-centered care  

• Assist case management with discharge planning and continuity of care efforts  

• Communicate effectively with patients and families regarding expectations, program structure, and treatment progression  

• Respond to incoming inquiries (calls, emails) related to admissions in a timely and professional manner  

• Provide accurate information to prospective patients and families regarding services, expectations, and next steps  

• Support the admissions workflow by identifying opportunities to improve responsiveness, efficiency, and conversion outcomes  

• Maintain current knowledge of all Redstone program offerings and services  

• Maintain accurate, timely, and complete documentation of patient interactions and follow-up activities  

• Conduct post-discharge follow-up and document outcomes to support continuity and recovery tracking  

• Ensure all documentation meets organizational and regulatory standards  

• Assist with basic patient care needs as appropriate within scope  

• Prepare and serve meals and supplemental nourishment in accordance with dietary and safety guidelines  

• Maintain a clean, safe, and supportive environment for patients  

• Address patient and family concerns in a professional and empathetic manner  

• Escalate issues as appropriate to leadership or clinical staff  

• Promote a positive patient experience aligned with organizational standards  

• Demonstrate professionalism, accountability, and adherence to organizational policies  

• Maintain confidentiality in accordance with HIPAA and applicable regulations  

• Participate in ongoing training and development related to behavioral health and recovery support 

Qualifications: 

Education: High School diploma or equivalent.  

Licenses/Certification:  

• Basic Life Support (BLS)  

• Food Handler Certification  

Experience:  

• Experience working with individuals with mental health and/or substance use disorders preferred 

• Working knowledge of behavioral health conditions and addiction recovery principles  

• Demonstrated ability to manage high-stress and emotionally complex situations  

• Effective verbal and written communication skills  

• Strong interpersonal and relationship-building skills  

• Ability to apply basic behavioral health and recovery support techniques 

• Proficiency in basic computer applications (Email, Microsoft Word, Excel)