Clinic Support Worker

Job Summary

Family Health Centers - East Broadway is seeking a dependable, organized, and patient-focused Clinic Support Worker to assist with daily clinic operations and help provide a welcoming and efficient patient experience. This role supports patient reception, administrative tasks, clinic preparation, documentation, supplies, and general non-clinical support duties.

Responsibilities

• Welcome patients and visitors in a friendly and professional manner.
• Assist with patient check-in and check-out procedures.
• Collect and verify routine patient registration and contact information.
• Assist with scheduling, confirming, and updating patient appointments as directed.
• Answer phones and respond to routine patient questions professionally.
• Direct patients and visitors to the appropriate staff members or clinic areas.
• Assist with maintaining accurate patient records and administrative documentation.
• Enter and update information in authorized electronic medical record and clinic systems.
• Prepare reception areas, workstations, and clinic spaces for daily operations.
• Help maintain clean, organized, and properly stocked clinic areas.
• Restock office, examination-room, and general clinic supplies as needed.
• Assist with forms, referrals, messages, records, and other administrative tasks.
• Communicate patient requests and routine concerns to appropriate clinic staff.
• Support efficient patient flow and daily clinic operations.
• Maintain patient privacy and handle patient information responsibly.
• Assist with communication between patients, providers, and other clinic team members.
• Monitor office and clinic supplies and communicate inventory needs to supervisors.
• Follow clinic policies, infection-control practices, workplace safety procedures, and applicable guidelines.
• Provide courteous and professional assistance to patients, families, and coworkers.
• Perform other clinic support and administrative duties as assigned.

Qualifications

• Previous clinic, medical office, healthcare, administrative, customer service, or patient service experience is preferred but not required.
• Friendly, professional, and patient-focused attitude.
• Strong communication and interpersonal skills.
• Good organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to handle patient information with confidentiality and discretion.
• Comfortable using computers, email, scheduling systems, electronic records, and basic office software.
• Ability to follow instructions, clinic procedures, and workplace safety guidelines.
• Ability to work effectively as part of a healthcare team.
• Reliable attendance and punctuality.
• Professional and courteous approach when interacting with patients and coworkers.
• Willingness to learn clinic procedures and assigned responsibilities.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job clinic and administrative training.
• Supportive and team-oriented healthcare environment.
• Opportunities to develop patient service and office support skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in clinic operations.

About Family Health Centers - East Broadway

Family Health Centers - East Broadway provides a professional healthcare environment focused on patient support, clinic services, and coordinated daily operations. The team works together to maintain organized, respectful, and efficient services for patients and families.

Pay: $17.00 - $21.00 per hour

Expected hours: 42.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person

Salary : $17 - $21