What are the responsibilities and job description for the Medical Receptionist/Client Coordinator position at Family Essentials Counseling?
Family Essentials Counseling is an established private practice with three locations, seeking a new team member to work in our front office as a medical receptionist and client coordinator. We are a fast-paced practice with a busy and active clientele and vibrant team members. We love doing what we do and believe that our supportive environment is the root to our success.
DUTIES
- Coordinate client screening and intake
- Conduct insurance verification and benefit checks
- Assist counselor with schedule and caseload management
- Maintain client files
- Address client and counselor questions and requests
- Assist management with business operations tasks
WHAT WE NEED FROM AN APPLICANT
- Minimum two years medical office experience (preferred)
- Knowledge of insurance benefits
- Knowledge of centralized HIM portals (Availity, Optum, One HealthPort, etc)
- HIPAA proficiency
- Thorough, accurate and efficient task management
- Experience with electronic medical record systems
- Ability to maintain professionalism while working with clients and colleagues to provide the best outcomes possible for their specific needs
- Flexibility to accommodate needs at all three office locations
- Excellent communication skills
- Consistency
HIGHLY VALUED
- Positive attitude
- Solution-focused mindset
- High Energy
- Able to convey a welcoming, genuine regard for others
- Takes initiative to solve problems
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee mentoring program
- Free parking
- Health insurance
- Health savings account
- On-the-job training
- Paid sick time
- Paid training
- Retirement plan
Application Question(s):
- Due to the sensitive nature of our work and the duties this specific position requires, we are obligated to decline any applications from individuals who have engaged in services themselves, or whose relatives or associates have engaged in services with us. Have you, a relative, or associate engaged in services with our agency at any time?
Ability to Commute:
- Spokane, WA 99208 (Required)
Work Location: In person
Salary : $18 - $20