Facilities Management, Landlord/Temp Closure Manager

Summary of Position (Job Purpose) - Major purpose and functions of the position.

Leader of internal and third-party teams responsible for managing work orders for which landlords are responsible, and for reopening stores that have been closed due to facilities related issues.

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

Landlord Work Order Management: Manages the timely completion of landlord maintenance and repair obligations as well as required landlord repairs following casualty damage for Family Dollar stores. The position requires regular, ongoing engagement with Family Dollar’s landlords to ensure that repairs are completed timely and that stores remain open and maintained to brand standards. This position may also oversee Family Dollar’s adherence to leasehold maintenance and repair obligations, including engagement with landlords regarding lease requirements. The Manager will manage the complete process of identifying landlord responsibilities, requesting landlord performance of lease obligations, monitoring compliance and addressing remedies for noncompliance as necessary. Focus areas include, but are not limited to, landlord’s successful maintenance of roof, structure, parking and safety systems necessary to provide safe, clean and successful shopping environments.

Temporary Store Closure Management: Supports the portfolio of Temporary Closed Stores that require timely completion of maintenance and repair actions. The position requires regular, ongoing engagement and coordination with cross-functional teams (from Construction, Property Management, Asset Protection, and Landlord management divisions), with the explicit objective of reducing the time it takes to re-open stores.

This position’s purpose is to provide a primary point of contact for the Temporary Closed Stores Team and to enhance communications, visibility of closed stores, turnovers, coordination, and reporting of between Store Operations Department, Property Management, Construction Department’s Multi-Functional Team).

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.

• 5 years leadership experience.
• 5 years of experience in project management, facilities management, construction management, or related fields.
• Strong relationship management and communication skills with the ability to influence stakeholders at all organizational levels.
• Data oriented and can interpret and synthesize data into information that will inform business decisions.
• Exceptional attention to detail and work well under tight deadlines.
• Understanding of basic construction practices related to and including coordination with trades, permitting considerations, and site readiness.
• Exceptional planning, analytical, problem solving and implementation skills; ability to deal with ambiguity and adaptable to changing priorities.
• Excellent interpersonal skills and ability to communicate effectively at all levels in the organization.
  
  

Desired Qualifications - Desired But Not Required.

• Experience with retail facilities management in multi-location real estate organization.
• Degree in Engineering, Construction Management, Facilities Management, Project Management, Business, or related field is preferred but not required; equivalent experience will be considered.
• Industry certifications such as CAPM, PMP, CFM, or similar.
  
  

This is not to be considered a complete list of job duties, as they may be amended or added to as needed.

Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

Real Estate Administration

Family Dollar