What are the responsibilities and job description for the Front Office Receptionist/Scheduler position at Family Chiropractic Health Centers Corp?
Job Summary:
We are seeking a reliable and bubbly Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and creating a positive impression for our clients and visitors. The ideal candidate will have excellent communication skills, strong organizational abilities, and the capacity to multitask effectively while maintaining a professional demeanor. Consistent attendance, punctuality, a warm and bubbly attitude and attention to detail are essential for success in this role.
Responsibilities:
- Greet and welcome visitors in a professional, bubbly and courteous manner
- Answer phone calls and direct them to the appropriate staff members
- Manage the company’s calendar, scheduling appointments and meetings
- Assist with administrative tasks such as filing, data entry, and maintaining records
- Bring patients back and to the correct provider/modality
- Provide general support to visitors, patients, and staff
- Handle customer inquiries and provide accurate information about our products or services
- Maintain a clean and organized front desk area and office
- Demonstrate reliability through consistent attendance and punctuality
Requirements:
- Previous experience in a similar role is preferred but not required
- Proficient in using computerized systems for data entry and managing calendars
- Strong organizational skills with keen attention to detail and the ability to prioritize tasks effectively
- Excellent phone etiquette and customer service skills
- Ability to handle multiple phone lines and transfer calls efficiently
- Familiarity with medical office procedures is a plus
- Knowledge of ChiroTouch Cloud is a bonus
Why Join Us?
As a Front Desk Receptionist, you will be an integral part of our team, ensuring that our clients receive outstanding service from the moment they walk through the door. If you are dependable, detail-oriented, and enjoy working in a fast-paced environment, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify the duties or specifications of the job description at any time.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $15 - $17