What are the responsibilities and job description for the Bilingual Translator - English/Spanish position at Family & Children's Services Career Center?
Competitive Salary
Exceptional benefit package
34 paid days off 1st year
- Obtain and maintain professional licenses and certifications required for the position through attending required trainings, tracking CEU’s, and submitting renewals in a timely manner.
- Be available for scheduling for translation for counseling appointments in all of the agency programs, if requested.
- Be courteous, polite and helpful to the public and clients at all times with continuous awareness of maintaining a positive agency image. Has knowledge of agency and community services.
- Protect clients’ rights by maintaining confidentiality of personal and financial information.
- Translation duties: greets and assists all Spanish speaking clients with check-in, initial paperwork, office procedures, and other client or case manager or therapist requests.
- May assist with translation for Family Life Education Programs and Helping Children Cope with Divorce Program.
- Report to the Program Director concerns regarding safety, customer service, client complaints, and noncompliance activities of agency policies and procedures.
- Complete all appropriate payment forms as instructed by the Program Director. Maintain operations by following policies and procedures; reporting needed changes.
- Keeps track of all services rendered.
- Participate in staff and educational meetings and trainings when requested.
CCBHC Model of Care
Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.
Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:
- Increased access to care and crisis services
- Expanded traditional community mental health and substance use services.
- Added Care Coordination and physical health screening for mental health clients
- Greater access to Social Services for clients’ economic and social needs
- Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.
Drug-Free Workplace Policy
This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any therapist applicant; however, all employees are subject to the Family & Children’s Services Drug Free Workplace Policy.