What are the responsibilities and job description for the Special Projects and Quality Improvement Coordinator position at Family & Children's Services Career Center?
POSITION SPECIFIC DUTIES & RESPONSIBILITIES:
Quality Improvement Duties
- Maintain project documentation, prepare reports, and organize meetings.
- Consistently apply project management tools to initiatives.
- Document and track action items, assignments, and follow-ups.
- Coordinate stakeholder engagement.
- Consistently apply quality improvement techniques and tools to initiatives.
- Identify opportunities for improvement and assist in building recommendations.
- Assist in gathering, organizing, and analyzing performance data.
- Collect organizational information for agency quality requirements.
- Assess QI documentation to ensure it is current, accessible, and version controlled.
- Assist with driving progress on key initiatives.
QUALIFICATIONS
Education:
Bachelor's Degree in related field is required
- Master's degree preferred
EXPERIENCE:
- Quality improvement and/or project-based work preferred.
PERFORMANCE COMPETENCIES:
- Communication
- Decision-Making
- Engagement
- Initiative/Accountability
- Interpersonal
- Learning
- Organizational Alignment
- Quality of Work
KNOWLEDGE/SKILLS/ABILITIES:
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and other office software
- Ability to prioritize tasks, meet deadlines, and handle multiple assignments efficiently
- Ability to communicate clearly and professionally in emails, reports, and interactions with colleagues or the public
- Ability to work independently, assess issues quickly, and determine effective solutions
- Ability to lead and facilitate effective meetings
- Ability to develop and deliver presentations tailored to diverse audiences and settings
- Knowledge of lean management principles
- Knowledge of project management practices
- Knowledge of healthcare regulations, peer support, family support, care coordination, and case management program requirements, and compliance standards.
CERTIFICATIONS/LICENSES:
- Project Management Professional preferred.
OTHER INFORMATION
SAFETY SENSITIVE JOB CLASSIFICATION:
This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.