What are the responsibilities and job description for the Program Support Specialist position at Family Centers?
Overview:
Family First in Education empowers children, adults, and families to realize their potential by closing the Achievement Gap, strengthening families, and building brighter futures for Greenwich youth through educational enrichment, parental support, and wraparound services.
The Role:
The Program Support Specialist supports the coordination and delivery of Family First in Education programs while providing direct wraparound to children and families. This position plays a key role in ensuring smooth program operations, effective family engagement, and strong community partnerships that help remove barriers to success for youth and families.
- Maintain a caseload of approximately 30 families, providing individualized wraparound support through bi-monthly visits (in-person or virtual).
- Assess family strengths and needs, develop strength-based action plans, and provide short-term counseling, crisis intervention, and resource navigation.
- Coordinate and support daily program operations, including after-school and family engagement initiatives.
- Provide on-site support during after-school programming to ensure a safe, inclusive, and enriching environment.
- Perform administrative and data management tasks, including record keeping, documentation, and re-enrollment forms.
Requirements:
- A Bachelor’s degree in social work, human services or related social science field is required
- Previous experience working with at- risk populations preferred
- CT state driver’s license and automatic liability insurance as required by hiring agency.
- Bilingual (English/Spanish) strongly preferred.
Ability to work until 6pm with flexibility for weekends as needed for program events
About Family Centers:
Family Centers is a private, nonprofit organization offering health, education and human service program to children, adults and families in Fairfield County. Our team includes 300 professionals and over 500 trained volunteers collaborate to provide our communities with a wide range of responsive and innovative services. Through our comprehensive network of services, more than 26,000 children, adults, families and communities receive the care, encouragement and resources needed to realize their potential.
Rewards:
Salary commensurate with experience. A suite of benefits including generous paid time off, medical, dental, vision, tax-free spending accounts, disability, life and AD&D insurance. Additional benefits include an employee assistance plan, pet insurance, critical accident and illness, wellness services, tuition assistance, and retirement savings. The opportunity to work for an employer consistently rated one of the Top Workplaces in Western Connecticut by Hearst Connecticut Media and a perfect 100 Encompass rating by Charity Navigator 10.
Family Centers is a United Way, Community Fund of Darien and New Canaan Community Foundation partner agency and is a member of the Connecticut Council of Family Service Agencies and the Alliance for Children and Families. The agency is accredited by the National Association for the Education of Young Children (NAEYC), The Joint Commission, licensed by the State of Connecticut Department of Public Health, and is a Department of Children and Families-licensed child psychology center.
For more information and to apply, please visit http://www.familycenters.org/ or on our LinkedIn page
Family Centers is committed to providing equal employment opportunities to all applicants and employees as indicated in applicable federal and/or state laws.