What are the responsibilities and job description for the Bench Technician / Computer Support Specialist – Grow With Us position at Beyond IT Support?
Benefits:
We’re looking for someone who doesn’t just want to fix computers — but wants to grow, learn, and earn more by being part of something we’re building from the ground up.
💰 Unique Opportunity: In addition to your base pay, you’ll have the ability to earn commission by identifying and bringing in new business — whether it’s a small business client, ongoing support agreement, or referral.
🔧 What You’ll Be Doing
Someone who:
Send your resume and a quick note about why this opportunity excites you.
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
We’re looking for someone who doesn’t just want to fix computers — but wants to grow, learn, and earn more by being part of something we’re building from the ground up.
💰 Unique Opportunity: In addition to your base pay, you’ll have the ability to earn commission by identifying and bringing in new business — whether it’s a small business client, ongoing support agreement, or referral.
🔧 What You’ll Be Doing
- Diagnose, repair, and upgrade desktops, laptops, and devices
- Troubleshoot hardware, software, and performance issues
- Remove viruses/malware and optimize systems
- Set up and support home offices (Wi-Fi, printers, remote work setups)
- Provide in-shop (bench) work and occasional onsite support
- Deliver excellent customer service and build client relationships
- Spot opportunities where clients need additional services or support
- Identify opportunities for new clients or additional services
- Refer or help close managed services, support plans, or projects
- Earn commission on new business you help bring in
- Be rewarded for thinking beyond the bench
- 3–5 years of hands-on computer repair/support experience
- CompTIA A Certification (required)
- Strong knowledge of Windows, hardware, and basic networking
- Natural problem-solver who can think independently
- Strong communication and people skills
- Motivated, curious, and growth-oriented
- 🚀 Be part of a growing market launch
- 🔧 Stay hands-on with real technical work
- 💼 Learn the business side of IT
- 💰 Commission potential on top of base pay
- 📊 Clear path for growth as we expand
Someone who:
- Loves solving tech problems
- Wants to grow beyond just “fixing computers”
- Is comfortable talking to clients and spotting opportunities
- Wants income upside, not just a fixed paycheck
Send your resume and a quick note about why this opportunity excites you.
Salary : $40,000 - $55,000