SENIOR PROGRAM DIRECTOR

POSITION: SENIOR PROGRAM DIRECTOR
RESPONSIBLE TO: Chief Operating Officer
COMMITMENT (HOURS): Full-time, 40 hours per week
STATUS: Exempt
APPLICATION DEADLINE: Open until filled

Family Bridges in Oakland seeks a dynamic full-time Senior Program Director to oversee a portfolio of essential community programs, including Housing & Community Services (HCS), Social Support and the Hong Lok Senior Center.

Family Bridges is a multi-service non-profit that has served the Bay Area since 1968, with additional programs which include Hong Fook CBAS centers (adult-day health care for frail seniors and adults), the Lake Merritt Childcare Center (LMCC), and various cultural and social support initiatives.  The Senior Program Director will play a key role in fostering cross-departmental collaboration among Family Bridges programs to strengthen wraparound care for seniors, families, and the community.

Programs under this role include:

• Senior Services: Hong Lok Senior Center provides a safe and welcoming space for adults aged 55 and older to connect with others, engage in meaningful activities, and maintain their independence.
• Social Services: Case management, benefits enrollment, caregiver support, and resource referrals.
• Housing & Outreach: Navigation, case management, and street outreach for unhoused individuals and families.
• Community Violence Prevention: CRISIS -funded outreach, mediation, and violence prevention initiatives.
• Community Engagement: Ambassador and outreach programs that connect residents to resources and strengthened neighborhood leadership.

DUTIES AND RESPONSIBILITIES
Program Leadership and Oversight                                             

• Provide strategic leadership and oversight of HCS, Social Services, and Hong Lok Senior Center programs.
• Ensure program compliance with government contracts grants, and reporting requirements.
• Promote culturally competent, client-centered service delivery that addresses the needs of seniors, families, and unhoused individuals.
• Collaborate with other Family Bridges programs (CBAS centers, LMCC, etc.) to strengthen wraparound support.

Operational and Fiscal Management

• Lead program planning, operations, budgeting and fund development to ensure financial sustainability.
• Monitor service delivery, utilization, caseloads, and staffing levels to ensure quality and efficiency.
• Oversee grant writing, fund development efforts, and timely reporting to funders.

Supervision and Team Development

• Supervise, mentor, and evaluate managers and frontline staff across multiple program areas to foster team collaboration and growth.
• Promote staff development through coaching, evaluation, and access to relevant training.

Community Engagement and Representation

• Build and maintain strong partnerships with funders, coalitions, health systems, housing agencies, and community stakeholders.
• Represent Family Bridges at community, regional, and advocacy meetings.

Other Responsibilities

• Perform other related duties as required or assigned to support organizational goals and program effectiveness.

Note: The above statements are intended to describe the general nature and level of work being performed.  They are not to be construed as an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.  Management reserves the right to modify, add, or remove duties as necessary to meet organizational needs and priorities.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in social services, public health, nonprofit/public administration, gerontology, psychology, or related field.
  • In lieu of a degree, 8 years of progressive management and supervisory experience in senior services, housing, case management, or related social support programs will be accepted.
• Minimum 5 years of nonprofit management and supervisory experience (staff and program oversight required).
• Demonstrated success leading programs such as senior services, housing/case management, or community outreach/violence prevention.
• Excellent English written and verbal communication skills.
• Skilled in program management, reporting systems, and compliance.
• Proven experience in budgeting and proposal or grant writing and funder reporting.
• Valid California driver’s license and insurance.
• Commitment to serving diverse communities and populations.
• Must pass DOJ/FBI fingerprint background check.

PREFERRED REQUIREMENTS:

• Master’s degree in social services, nonprofit/public administration, public health, or related field.
• 7 years of progressive leadership across multi-program community services.
• Passion for working with immigrant seniors, Asian-Pacific Islanders, unhoused individuals, and communities impacted by poverty or violence.
• Bilingual and/or bicultural experience highly desirable.

ADA REQUIREMENTS:

• Ability to communicate clearly, see, hear, and interact effectively with others.
• Ability to use computers, smartphones, tablets, and related technologies.
• Ability to travel locally multiple times per day and lift up to 20 lbs.
• Vision 20/20 with correction.

SALARY RANGE: $110,000 to $150,000 / year

TO APPLY: Send, fax, or e-mail RESUME and COVER LETTER to:
Human Resources, Family Bridges, Inc.
168 – 11th Street, Oakland, CA 94607
Fax: (510) 839 – 2435   Email address:  hr@familybridges.org

Family Bridges, Inc. is a non-profit multi-services community-based organization that has been serving the Asian American communities in the East Bay for more than 55 years. Family Bridges, Inc. is an equal opportunity employer regardless of race, color, religion, sex, national origin, marital status, sexual orientation, age or disability.
 

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