Family Support Specialist-Social Worker

Make a Difference in the Lives of Iowa Families

Help Iowa families build stronger futures while enjoying flexible scheduling and meaningful work in your community.

Families First is looking for a compassionate, motivated individual to join our team as a Family Support Specialist (FSS). In this rewarding role, you'll work directly with children and families in their homes and communities, helping them build skills, overcome challenges, and achieve lasting success.

This position offers flexible scheduling with opportunities for daytime, evening, and occasional weekend hours based on family needs and contractual requirements.

$5,000 Sign-on Bonus!

This position serves families in Mason City and surrounding communities throughout Cerro Gordo, Winnebago and Hancock Counties. Frequent local travel is required.

Why Join Families First?

• Flexible scheduling
• Meaningful work that changes lives
• Extensive training and professional development
• Supportive team environment
• Opportunity to work independently while making a community impact

What You'll Do

• Partner with children and families to strengthen relationships and achieve family goals.
• Provide in-home and community-based support using evidence-based practices.
• Develop service plans and help families connect with community resources.
• Collaborate with HHS, schools, courts, and community partners.
• Maintain timely documentation and case records.
• Support families during challenging situations and crisis events.
• Participate in on-call coverage and respond to urgent family needs when assigned.

Qualifications

You must meet one of the following requirements:

A bachelor's degree or higher from an accredited four-year college or university;

or the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems;

or an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years. The technical work experience requirement may be applied broadly and includes but is not limited to experience in fields such as human services, behavioral health, child welfare, childcare, education, juvenile justice, and related roles involving direct engagement with individuals and families.

About Families First

Families First is one of Iowa's leading providers of family-centered, in-home, and community-based services. Every day, our employees help children and families navigate challenges, build strengths, and achieve stability.

• Accredited by the Council on Accreditation (COA)
• Serving approximately 3,000 individuals annually
• Providing services in 57 Iowa counties
• Employing approximately 300 dedicated professionals statewide

Join Our Team - Apply Today!

If you're passionate about helping families thrive and want a career with purpose, we'd love to hear from you.

Families First is an Equal Opportunity Employer. Pre-employment background check required.

Job Type: Full-time

Pay: $42,399.96 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• How many years of full-time experience do you have working directly with individuals and/or families in fields such as human services, behavioral health, child welfare, childcare, education, juvenile justice, healthcare, caregiving, or other related helping professions?

Education:

• Associate (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: On the road

Salary : $42,400 - $45,000