What are the responsibilities and job description for the Family Centered Service Supervisor position at Families First Counseling Services?
Lead Teams. Strengthen Families. Make a Lasting Impact.
Use your leadership skills to support staff, strengthen services, and help Iowa children and families achieve lasting success.
Families First is seeking a dedicated and experienced professional to join our team as a Family Centered Services Supervisor. In this leadership role, you will oversee service delivery, staff development, and program quality for Family Centered Services, ensuring children and families receive effective, compassionate, and evidence-based support.
This position provides an opportunity to lead a team of Family Support Workers, Family Support Specialists, Intervention Specialists, and Facilitators while partnering with community stakeholders to promote positive outcomes for children and families. Travel throughout the service area is required.
This position serves families in Dubuque and surrounding communities throughout Dubuque as well as some overflow staff coverage of Howard, Allamakee, Winneshiek, Clayton, Buchanan, Delaware, and Fayette Counties. Frequent local travel is required.
Why Join Families First?
- Meaningful leadership opportunity
- Supportive and collaborative team environment
- Professional development and training opportunities
- Opportunity to mentor and develop staff
- Make an impact on service quality and family outcomes
- Work with evidence-based programs and best practices in child welfare
What You'll Do
- Provide leadership, supervision, and support to Family Centered Services staff.
- Monitor caseloads, service delivery, documentation, and contractual performance expectations.
- Coach and develop employees through individual and group supervision.
- Support implementation of evidence-based programs and services.
- Conduct quality assurance reviews and promote best practice service delivery.
- Collaborate with HHS, community partners, and internal teams to ensure effective service coordination.
- Assist with staff training, case consultations, and program development.
- Support crisis response, case staffing, and problem-solving efforts to help achieve positive outcomes for children and families.
Qualifications
- Bachelor's Degree in Social Work, Human Services, or a related field from an accredited college or university.
- Five (5) years of full-time experience in Human Services.
About Families First
Families First is one of Iowa's leading providers of family-centered, in-home, and community-based services. Every day, our employees help children and families navigate challenges, build strengths, and achieve stability.
- Accredited by the Council on Accreditation (COA)
- Serving approximately 3,000 individuals annually
- Providing services in 57 Iowa counties
- Employing approximately 300 dedicated professionals statewide
Join Our Team - Apply Today!
If you're passionate about leading teams, supporting staff development, and improving outcomes for children and families, we'd love to hear from you.
Families First is an Equal Opportunity Employer. Pre-employment background check required.
Job Type: Full-time
Pay: $49,500.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Required)
Experience:
- Human Services: 5 years (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Work Location: Hybrid remote in Dubuque, IA 52001
Salary : $49,500 - $70,000