Demo

Customer Support Associate

Fall Nexus, Inc.
Pittsburgh, PA Full Time
POSTED ON 7/30/2026
AVAILABLE BEFORE 11/26/2026

Join our team as a Client Support Associate!

We're looking for motivated, people-focused individuals who enjoy helping others and creating positive customer experiences. If you're a strong communicator, enjoy working with people, and are looking for an opportunity to grow your career, we'd love to meet you!

As a Client Support Associate, you'll work directly with customers to answer questions, provide product and service information, and help ensure they have a great experience with our Kinetic client. You'll receive hands-on training, ongoing support, and opportunities for advancement based on performance.

Client Support Associate Responsibilities:

  • Assist customers with questions regarding Kinetic products and services
  • Provide friendly, professional support throughout the customer experience
  • Help customers understand available products, services, and account options
  • Resolve customer concerns and direct more complex issues to the appropriate team when needed
  • Build positive relationships through excellent communication and service
  • Maintain accurate customer records and interactions
  • Collaborate with teammates to meet daily and weekly goals

Client Support Associate Qualifications:

  • Strong communication and interpersonal skills
  • A positive, team-oriented attitude
  • Customer service, retail, hospitality, or sales experience is a plus, but not required
  • Ability to multitask in a fast-paced environment
  • Willingness to learn and grow with the company
  • Reliable transportation

What We Offer

  • Weekly pay
  • Performance-based bonuses
  • Clear opportunities for advancement
  • Supportive team environment
  • Full-time schedule

If you enjoy helping people, solving problems, and working with a team that values growth and development, we'd love to hear from you. Apply today to start your career as a Client Support Associate!

Pay: $3,800.00 - $4,500.00 per month

Benefits:

  • Professional development assistance

Work Location: In person

Salary : $3,800 - $4,500

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