FULFILLMENT ASSOCIATE – TRIMS AND ACCESSORIES OPERATIONS

JOB DESCRIPTION:

FALK Panel is seeking a detail-oriented and dependable Fulfillment Associate to join our Warehouse Operations team. In this role, you will play a critical part in ensuring accurate order processing and timely product delivery, supporting our mission to maintain excellence in customer satisfaction and operational efficiency.

As a Fulfillment Associate, you will be responsible for receiving, organizing, picking, inspecting, packaging, and preparing materials for shipment—such as fasteners, caulk, and related accessories—while maintaining high safety and quality standards in a dynamic production/warehouse environment.

KEY RESPONSIBILITIES:

• Receive and unload fasteners, caulk, and accessories from delivery trucks.
• Sort and store products in appropriate warehouse locations.
• Pick products from shelves according to order specifications.
• Inspect merchandise for defects, damage, or order discrepancies before packaging.
• Carefully pack orders using correct materials to ensure safe transit.
• Small parcel shipping, using FedEx.
• Prepare completed orders for shipment in accordance with timelines.
• Operate warehouse equipment including forklifts.
• Maintain accurate inventory records and data entry logs using digital tools or warehouse software.
• Adhere to all workplace safety policies and OSHA protocols.
• Assist with customer service inquiries when required, escalating complex issues appropriately.

REQUIREMENTS:

• High school diploma or GED equivalent required.
• Prior experience in a fulfillment, logistics, or warehouse environment preferred.
• Basic knowledge of warehouse practices and safety protocols is a plus.
• Ability to lift and move heavy objects and perform physically demanding tasks (e.g., standing/walking for extended periods).
• Strong attention to detail with a commitment to accuracy and efficiency.
• Comfortable working in a noisy, fast-paced environment.
• Effective communication skills and a collaborative attitude.
• Basic computer proficiency for inventory tracking and order entry.

WORK ENVIRONMENT:

• Indoor warehouse setting with variable noise levels.
• Some help needed loading trucks outside.
• Requires use of PPE and adherence to company safety policies.
• Shift-based work may apply depending on operational demands.