Senior Veeva Business Analyst

Job Title: Senior Veeva Business Analyst

Location: Onsite Fosters City/ Remote

Job Type: FTE

Job Description:

10 to 20 years’ experience

Pharma or life Science Domain -Must

Primary Skills(must-haves):

• Bachelor’s degree in Life Sciences, Information Systems, or related field

• 8–12 years of experience delivering or leading regulated enterprise or clinical systems initiatives

• Deep hands-on experience with Veeva Vault Clinical (CTMS and eTMF)

• Strong understanding of clinical trial operations and clinical systems workflows

• Proven ability to lead complex, cross-functional initiatives and drive clarity from ambiguity

• Strong technical fluency to partner effectively with internal and external teams in Business, IT, Data, Infrastructure, and QA

• Demonstrated experience overseeing release and environment management in a GxP-regulated environment

• Excellent executive communication, documentation, and stakeholder management skills

Preferred

• Siebel CTMS experience, particularly in migration or decommissioning efforts

• Experience with system integrations, APIs, middleware, and data platforms

• Experience working with Veeva Managed Services or external vendors

• Familiarity with Agile or DevOps delivery approaches

• Exposure to operational metrics, reporting, or analytics in a clinical systems setting

Secondary Skills

1. Experience with system integrations (e.g., CTMS ↔ eTMF/EDC/Data Lakes & repositories)

2. Experience working with Siebel (CTMS)

3. Experience working with Veeva Managed Services or vendor escalations

4. Familiarity with Agile or DevOps methodologies

5. Knowledge of clinical metrics and reporting tools

Detailed Job Description:

"Business Analysis Leadership and Execution

• Lead complex, cross-functional initiatives related to Veeva Vault Clinical (CTMS/eTMF), including: implementation, optimization efforts, migrations, and strategic enhancements

• Convert ambiguity into clear problem statements, scope, success criteria, execution plans, timelines, risks, and decision points

• Proactively manage dependencies, trade-offs, and risks; elevate decisions with clear recommendations to Clinical Systems LT

Veeva Vault Clinical Subject Matter Expertise / Technical Leadership

• Serve as a senior SME for Veeva Vault Clinical (CTMS/eTMF), advising on configuration implications, functional capabilities, and downstream system impacts

• Partner with development and support teams on complex or systemic issues, contributing to root-cause analysis and long-term solutions

• Participate in enhancement definition, prioritization, solution design, and validation strategy

• Collaborate closely with integration and data teams on end-to-end clinical system workflows

• Review key technical and functional documentation, including business and system requirements, design specifications, release notes, validation plans, and SOPs

• Ensure documentation is complete, accurate, and aligned with intended business outcomes, system behavior, and regulatory expectations

• Act as a translator between technical and business audiences, validating that documentation clearly reflects scope, assumptions, risks, and downstream impacts

• Partner with CS Leads, QA, Val, and IT to ensure documentation supports validation, inspection readiness, and audit traceability

Migration and Transformation Leadership

• Lead or contribute to large-scale system migration, of Gilead's legacy CTMS Gilda (Siebel) to Veeva Vault Clinical and related transformation efforts

• Drive/participate in migration planning, including cutover strategy, data validation approach, reconciliation methods, rollback planning, communications, change management, and archiving strategy

• Help to coordinate technical and business readiness across all stakeholder groups

Validation, Compliance, Release and Environment Management

• Provide oversight and coordination for Veeva Vault Clinical releases across non-production and production environments

• As needed, partner with QA, Val, and IT to ensure delivery aligns with GxP and validation expectations

• Drive release impact assessments, cross-functional readiness reviews, and deployment sequencing in partnership with IT, QA, Val and development teams

• Ensure appropriate governance and usage of development, test, and UAT environments to support parallel workstreams and testing cycles

• Act as a single point of orchestration for release- and environment-related dependencies, risks, and conflicts

• Ensure releases are executed in a compliant, predictable, and business-aligned manner

• Provide oversight and contribution to validation approaches, UAT strategy, and release documentation

Executive Communication and Clinical Systems Leadership Enablement

• Operate as a trusted advisor and analyst for Clinical Systems LT

• Lead routine internal Clinical Systems Meeting to ensure internal alignment on technical and operational decisions/risks/updates on the Vault Clinical program

• Deliver concise, executive-ready communication on progress, risks, trade-offs, and decisions required

• Influence with minimal oversight to gain alignment and drive outcomes across senior stakeholder groups"