Medical Front Desk Associate (Part-Time) | Faith Behavioral Health PLLC - Dr Sadaf Noor

We are seeking a compassionate, organized, and dependable Medical Front Desk Associate to join our outpatient behavioral health practice. Many of our patients have been with us for over a decade, so exceptional customer service, professionalism, and teamwork are essential.
This role includes both front- and back-office responsibilities, ensuring efficient clinic operations while providing excellent patient care and administrative support.

Responsibilities

• Greet patients and provide outstanding customer service.
• Register new patients and complete intake documentation.
• Obtain referrals and prior authorizations.
• Schedule, reschedule, and confirm patient appointments.
• Collect copays, balances, and process patient payments.
• Maintain accurate electronic medical records (EMR).
• Answer and route phone calls, emails, and patient portal messages.
• Process prescription refill requests.
• Obtain and document vital signs, height, and weight when applicable.
• Coordinate communication between providers, patients, pharmacies, and insurance companies.
• Ensure compliance with HIPAA and clinic policies.
• Perform general administrative duties to support daily clinic operations.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of medical front desk experience preferred.
• Knowledge of medical office software and EMR systems preferred.
• Experience with insurance verification, prior authorizations, referrals, and medical scheduling preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills with strong attention to detail.
• Ability to multitask while maintaining professionalism in a fast-paced environment.
• Proficiency with Microsoft Office and basic computer applications.
• Ability to remain calm, courteous, and patient when interacting with individuals experiencing stress.
• Clear background check required.

Job Details

• Position: Part-Time
• Pay: $18.00–$21.00 per hour(based on experience)
• Schedule: 8-hour day shift, starting 2 days a week for now
• Location: In-person | 1400 Coit Rd. BLD 22, Ste 2204. McKinney, TX 75071

If you are a dedicated team player who enjoys helping patients and contributing to a positive clinical environment, we encourage you to apply. Please submit your resume for consideration.

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Experience:

• Front desk: 2 years (Preferred)

Ability to Relocate:

• Coit, TX: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21