What are the responsibilities and job description for the Front Desk Associate - Medical office position at Credence Behavioral Health PLLC?
Medical Office Front Desk (Contract Position) – Job Description
Job Title: Medical Office Front Desk (1099 position)
Job Type: 1099 position
Job Summary:
We are seeking a professional and organized Medical Office Front Desk Associate to provide administrative support in a fast-paced healthcare environment. The ideal candidate will deliver excellent customer service, manage front office operations, and ensure a positive patient experience while maintaining confidentiality and accuracy.
Key Responsibilities:
- Greet and check in patients in a courteous and professional manner.
- Schedule, reschedule, and confirm patient appointments.
- Answer and direct incoming phone calls.
- Verify patient demographics and insurance information.
- Collect co-pays, deductibles, and outstanding balances.
- Maintain accurate patient records in the electronic medical record (EMR) system.
- Process patient registration forms and required documentation.
- Coordinate with providers, nurses, and other staff regarding patient flow.
- Scan, file, and maintain confidential medical records.
- Handle referrals, authorizations, and medical records requests as needed.
- Ensure the reception area remains clean, organized, and welcoming.
- Comply with HIPAA regulations and office policies.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in a medical office, clinic, or healthcare setting preferred.
- Knowledge of medical terminology and insurance verification is a plus.
- Experience with EMR/EHR systems preferred.
- Proficiency in Microsoft Office and general computer skills.
- Excellent communication, organizational, and multitasking abilities.
- Strong attention to detail and customer service skills.
Position Details:
- Work schedule may vary depending on clinic needs.
- Must be able to maintain patient confidentiality and comply with all HIPAA regulations.
Physical Requirements:
- Ability to sit or stand for extended periods.
- Occasionally lift up to 20 pounds.
- Frequent use of computers, telephones, and other office equipment.
Pay: From $15.00 per hour
Work Location: In person
Salary : $15