What are the responsibilities and job description for the Pediatric Office Manager position at Fairway Children's Medical Group?
About Us:
Fairway Children's Medical Group is a dedicated pediatric medical practice committed to delivering compassionate and high-quality care to children and their families. Our team is passionate about making a difference in the lives of our patients, and we are looking for a skilled and organized Office Manager to lead the daily operations of our busy practice.
Job Summary:
The Pediatric Office Manager is responsible for overseeing the administrative and operational functions of the practice. This role ensures smooth day-to-day office operations, fosters a positive environment for staff and patients, and supports the clinical team in delivering exceptional pediatric care.
Key Responsibilities:
Fairway Children's Medical Group is a dedicated pediatric medical practice committed to delivering compassionate and high-quality care to children and their families. Our team is passionate about making a difference in the lives of our patients, and we are looking for a skilled and organized Office Manager to lead the daily operations of our busy practice.
Job Summary:
The Pediatric Office Manager is responsible for overseeing the administrative and operational functions of the practice. This role ensures smooth day-to-day office operations, fosters a positive environment for staff and patients, and supports the clinical team in delivering exceptional pediatric care.
Key Responsibilities:
- Manage daily operations of the pediatric office, ensuring a patient-centered and efficient workflow.
- Supervise administrative staff including front desk, back staff, and providers.
- Hire, train, and evaluate office staff; conduct regular performance reviews.
- Coordinate scheduling, patient flow, and front office functions.
- Monitor and improve office procedures and policies to enhance efficiency and patient satisfaction.
- Maintain compliance with healthcare regulations and standards (HIPAA, OSHA, etc.).
- Handle patient and staff concerns professionally and promptly.
- Manage vendor relationships, office supplies, and facility maintenance.
- Generate reports and assist in budgeting and financial planning for the office.
Qualifications:
- Proven experience in a healthcare management or medical office setting, preferably pediatrics.
- Excellent leadership, organizational, and communication skills.
- Strong understanding of medical office operations, including billing, insurance, EMR systems, and scheduling.
- Proficiency with electronic medical records (EMR) systems (e.g., eClinicalWorks, EPIC, etc.).
- Ability to handle sensitive patient information with confidentiality.
- Knowledge of pediatric healthcare operations is highly desirable.
Education & Experience:
- Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred.
- 3–5 years of experience in a medical office management role (pediatrics a plus).
Benefits:
- Health insurance stipend.
- Paid time off and holidays.
- Retirement 401K.
- Opportunities for professional development.
- Friendly and collaborative work environment.
How to Apply:
Please submit your resume and a brief cover letter detailing your qualifications and interest in the role to drjackie@fairwaychildrens.com