Pharmacy Services Navigator

In this role, you will serve as a pharmacy advocate for patients on behalf of Fairview Pharmacy Services. Your primary focus will be coordinating prescription fills for patients in high touch disease states across multiple pharmacy departments. Work as part of a high-performing, interdisciplinary team of nurses, pharmacists, and other health care providers in a rewarding, fast-paced work environment in a pharmacy setting.   This is a unique position allowing a pharmacy technician to utilize/develop pharmacy and leadership skills.

• Educating patients on their insurance prescription benefits
• Communicating expectations, timing, and process capably to patients, caregivers, and clinics
• Expediting patient prescription fills for specialty medications by identifying and resolving barriers including: identifying insurance concerns and affordability, supporting clinicians with pharmacy technician tasks and roles, supporting patient adherence through refill outreach, coordinating fulfillment of orders with patients and caregivers, and coordinating fulfillment of orders with dispensing pharmacies.
• Advising patients on their specialty pharmacy or home infusion network and identifying limited distribution alternatives and referrals to patient financial advocates or infusion intake department as needed
• Elevating patient care concerns and questions to clinicians as appropriate
• Partner with multiple specialties, clinics, and pharmacy departments
• Improve processes to facilitate communication and service between patient, provider and pharmacy teams to ensure accurate and timely delivery of all take-home medications.
• Acting as an advocate for ambulatory pharmacy services, including, but not limited to specialty pharmacy, home infusion pharmacy, compounding pharmacy and explaining our services
• Partner with clinic pharmacists and liaisons to ensure exceptional care and coordination of medication fills
• Develop expertise in (at least) one clinical specialty to act as a subject matter expert for the larger liaison and clinical coordinator teams, clinic, and our partners
• Establishing relationships with manufacturers to maintain and gain access to Limited Distribution Medications and understand new product launches
• Understand the patient journey, support resources available, and strategies to shape ongoing patient relationships
• Managing complex REMS (Risk Evaluation and Mitigation Strategy) and manufacturer reporting requirements

Required Qualifications

• Baccalaureate degree in business or healthcare related field or equivalent combination of education and related experience
• 4 years of pharmacy technician experience in a complex healthcare environment
• Pharmacy Technician MN If Minnesota Board of Pharmacy registration on or after 1/1/2013, must have a certificate of completion from a MNBOP approved employer based or vocational/technical training program
• National Technician Certification within 1 Year

Preferred Qualifications

• 1 year of pharmacy liaison or pharmacy coordinator experience

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $28 - $39