What are the responsibilities and job description for the Patient Access Specialist II< position at Fairview Health Services?
Fairview Health Services is hiring a Patient Access Specialist II to join our M Health Fairview at our Ridges, Burnsville location
This position interacts closely with patients, families, providers, and the multidisciplinary teams in a highly organized and professional manner. The Patient Access Services Rep II (PAS II) ensures the exceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful empathetic manner. The PAS Rep II is responsible for completing the registration process which includes scheduling and registration activities including insurance eligibility and point of service collections. Additionally, this role coordinates communication between unit-based staff, providers, other departments, and transcription of orders to, help to facilitate care progression of patients. Individuals in this role are expected to demonstrate behaviors that create a welcoming environment and must be able to articulate information in a manner that ensures patients and family members have clear expectations of their visit and understand their responsibilities.
Current Schedule:
Week 1: Wednesday (2-10:30p), Thursday (2p-10:30p)
Week 2: Monday (2p-10:30p), Friday (2p-10:30p), Saturday (12p-8:30p), Sunday (12p-8:30p)
Responsibilities Job Description
This position is responsible for completing the financial clearance process within Patient Access and creating the first impression of Fairview's services to patients and families and other external customers. The Patient Access Services (PAS) Representative must be able to articulate information in a manner that patients, guarantors and family members understand and so they know what to expect and have an understanding of their financial responsibilities. The PAS Representative will be responsible for completing the pre-registration, registration, insurance verification, as well as interviewing patients and guarantors to obtain insurance information and verifying eligibility. The PAS representative will also work with medical staff, nursing, ancillary departments, and insurance payor.
Qualifications
Required
- Two or more years of customer service experience and applicable computer knowledge and skills.
Preferred
- Post-Secondary Education
- One or more years of experience in a clinical setting with registration experience
- Previous Epic experience
Compensation
$22.51 - $31.78 / Hourly
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.
Salary : $23 - $32