What are the responsibilities and job description for the Patient Access Specialist II< position at Fairview Health Services?
Fairview Health Services is hiring a Patient Access Specialist II to join our M Health Fairview Southdale Hospital location in Edina, MN.
This position interacts closely with patients, families, providers, and the multidisciplinary teams in a highly organized and professional manner. The Patient Access Services Rep II (PAS II) ensures the exceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful empathetic manner. The PAS Rep II is responsible for completing the registration process which includes scheduling and registration activities including insurance eligibility and point of service collections. Additionally, this role coordinates communication between unit-based staff, providers, other departments, and transcription of orders to, help to facilitate care progression of patients. Individuals in this role are expected to demonstrate behaviors that create a welcoming environment and must be able to articulate information in a manner that ensures patients and family members have clear expectations of their visit and understand their responsibilities.
Schedule: This position will be working 0.7 FTE (56 hours every two weeks). The shift length will be 8 hours on the day shifts with an every other weekend rotation.
Day shifts from 6a-2:30p in the Emergency Department. Week 1: Mon, Tue, Fri, Sat & Sun Week 2: Wed & Thur
Benefits: This position is eligible for benefits. This includes medical, dental, vision, HSA, PTO, 403B, tuition reimbursement, and so much more! Please follow the link here to learn more information: Fairview Benefits
Responsibilities Job Description
Do you like being a first point of contact and creating a positive first impression? Then consider this role!! In this position you would have responsibility for completing the financial clearance process within Patient Access. The Patient Access Services Representative must be able to articulate information in a manner that patients, guarantors and family members understand and so know what to expect with regard to their responsibilities. Various action items include:
- Completing the pre-registration, registration, insurance verification
- Interviewing patients and guarantors to gather insurance information and verifying eligibility.
In this role you will also work with medical staff, nursing, ancillary departments, and insurance payors.
Qualifications
Required
- Two or more years of customer service experience and applicable computer knowledge and skills.
Preferred
- Post-Secondary Education
- One or more years of experience in a clinical setting with registration experience
- Previous Epic experience
Compensation
$22.06 - $31.15/ Hourly
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.
Salary : $22 - $31