Health Unit Coordinator - Care Suites

Bring Your Possibilities to Fairview

At Fairview, we believe in the power of possibility — within ourselves, our teams, and the communities we serve. We believe that leadership isn’t just a title — it’s a mindset we all share. Whether you’re providing hands-on care, innovating behind the scenes, or supporting those who do, your work matters. 

Fairview is looking for a Health Unit Coordinator at the M Health Fairview Southdale Hospital in Edina, MN! This position is 60 hours every two weeks on the day/eve shift, with 12 hour shifts.

M Health Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families

About this Unit:

Do you have a passion for direct patient care? If so, then the Care Suites may be right for you! This exciting unit at Southdale Hospital provides pre, intra, and/or post-procedural care for patients with a variety of diagnosis. Employees on this unit work with multiple patient populations, including Cardiac, Orthopedic, and Oncology patients, and partner with many other units throughout the hospital

The Health Unit Coordinator is the primary receptionist and concierge for the unit. This role creates the “first impression” guests (patients or visitors) experience during their stay from the welcome and greeting; through the check in and checkout process. During the guest’s stay this position interacts closely with patients, families, physicians and the multidisciplinary team in a highly organized and professional manner. Ensures the exceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful and empathetic manner. Performs a variety of clerical functions including: managing patient charts, coordination of data flow and sharing of general hospital information/directions.

Job Expectations:

•  Ensures exceptional patient & guest experience is achieved
• Coordinates activities of unit to support patient care staff.
• Manages medical record and data flow within the unit to support safe patient care processes.
• Fulfills physician orders.
• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
• Fulfills all organizational requirements
• Fosters a culture of improvement, efficiency and innovative thinking.
• Performs other duties as assigned

Required Qualifications:

• 1 year customer service experience

Preferred qualifications:

• High School Diploma or equivalent
• 2 years customer service experience
• Previous HUC, administrative or hospitality industry experience

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www..fairview.org/careers/benefits/noncontract

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

Salary : $23 - $32