What are the responsibilities and job description for the Health Unit Coordinator - Care Suites - Casual position at Fairview Health Services?
Fairview is looking for a Health Unit Coordinator at the M Health Fairview Southdale Hospital in Edina, MN! This position is casual every two weeks on the day shift, with 12 hour shifts and a weekend rotation as-needed. This position would be used to fill out our staffing grid and provide coverage during staff LOAs over Summer 2026.
M Health Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families
The shifts will be: 6:30am-7pmAbout this Unit:
Do you have a passion for direct patient care? If so, then the Care Suites may be right for you! This exciting unit at Southdale Hospital provides pre, intra, and/or post-procedural care for patients with a variety of diagnosis. Employees on this unit work with multiple patient populations, including Cardiac, Orthopedic, and Oncology patients, and partner with many other units throughout the hospital.
The Health Unit Coordinator is the primary receptionist and concierge for the unit. This role works with the Charge nurse to manage unit flow. During the guest’s stay this position interacts closely with patients, families, physicians and the multidisciplinary team in a highly organized and professional manner. Ensures the exceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful and empathetic manner. Performs a variety of clerical functions including: managing patient charts, coordination of data flow and sharing of general hospital information/directions.
Job Expectations:
- Ensures exceptional patient & guest experience is achieved
- Coordinates activities of unit to support patient care staff.
- Manages medical record and data flow within the unit to support safe patient care processes.
- Fulfills physician orders.
- Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
- Fulfills all organizational requirements
- Fosters a culture of improvement, efficiency and innovative thinking.
- Performs other duties as assigned
Required Qualifications:
- 1 year customer service experience
- Ability to deliver excellent customer service in a fast paced environment, effective communication skills, ability to prioritize and multi-task. Understands medical terminology.
- Additional skills in keyboarding, computer/PC, printer, copier, paging and multi-line telephone
Preferred qualifications:
- 2 years customer service experience
- Previous HUC, administrative or hospitality industry experience
Benefit Overview
Although this is considered a non-benefit eligible position, Fairview offers employees the option to participate in the Fairview 403(b) plan, earn Sick and Safe Time, and early access to earned wages.
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Salary : $23 - $32