Server | Banquets | Casual

Company Description

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What Is In It For You

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
  
  

Job Description

Engaging service, delicious cuisine and distinctive surroundings make every special event a truly memorable affair. Showcase your service and organization strengths as Banquet Server where your attention to detail, safety and quality will help “set the stage” for a successful group function.

Hourly Rate: $16.00

What You Will Be Doing

• Serve, clear and re-set tables in a timely manner, while adhering to Fairmont Hotels and Resorts standards
• Assist guest regarding menu items in an informative and helpful way
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Ensure that overall cleanliness and maintenance of our banquet venues exceeds expectation
• Ensure the delivery of excellent service in banquet functions and meeting events
• Set-up and breakdown of functions and meeting events
• Provide any service required by the guests on the banquet floor
• Check service stations for necessary equipment and set up: food, beverages, ice, dishes, and utensils; replenish as needed
• Adhere to the State of Hawaii food handling safety standards
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times
• Be knowledgeable of the island, our resort and its offerings in order to be our guests’ trusted guide
• Carry out duties in accordance with company policies/procedures to ensure safety and security of guests and colleagues, including reporting suspicious persons and lost and found items
• Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures
• Follow hotel and departmental policies, procedures and service standards
  
  

Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

Qualifications

Your experience and skills include:

• One year of Food & Beverage experience
• Previous experience in luxury hotel environment desirable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
  
  

Certifications Or Licenses

• TB Clearance required
• Food Safety Certification or ServSafe Certification required
• Maui County Liquor Card required
  
  

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Visa Requirements: Applicants must be legally eligible to work the United States

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS