What are the responsibilities and job description for the Banquet Houseperson/ Attendant position at Fairmont Hotels & Resorts?
Company Description
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories.
Job Description
Banquet Houseperson / Attendant
The ideal candidate is passionate about service and thrives in a fast paced, changing environment. With a keen eye for detail, the Banquet Houseperson ensures the room is set perfectly for each function exceeding guest expectations. The candidate is adaptable and assists clients with all last-minute changes. The position requires a service professional with excellent organizational, technical, and communication skills.
What You Will Be Doing
Your experience and skills include:
Additional Information
What’s In It For You
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories.
Job Description
Banquet Houseperson / Attendant
The ideal candidate is passionate about service and thrives in a fast paced, changing environment. With a keen eye for detail, the Banquet Houseperson ensures the room is set perfectly for each function exceeding guest expectations. The candidate is adaptable and assists clients with all last-minute changes. The position requires a service professional with excellent organizational, technical, and communication skills.
What You Will Be Doing
- Set up tables, chairs, dance floors, staging, linens and assist with tabletop setup as directed
- Ensure line by line delivery on Banquet Event Order requirements
- Maintain organization and cleanliness of banquet spaces and storage
- Safeguard assets and maintains all banquet equipment
- Actively furthers relationships with on-site clients and enhances Meeting planner satisfaction
- Partner with Banquet Team and audio/visual vendors to ensure seamless delivery and set-up
- Handle all guest inquiries
- Aware of all business within hotel on a daily basis and able to guide guests accordingly
- Consistently offer professional, engaging and friendly service
- Flexible shifts including mornings, evenings, weekends and holidays
- Other duties as assigned
Your experience and skills include:
- Previous banquet experience is an asset
- Ability to take direction and read banquet event orders
- Excellent follow-through of tasks and attention to detail
- Strong written/verbal communication and interpersonal skills
- Able to balance a variety of conflicting priorities while providing guest service
- Strong guest service orientation
- Ability to work with minimal supervision
- Endure various physical movements throughout the work areas
- Frequent kneeling, pushing, pulling, lifting, bending
- Constant walking and standing for up to 8 hours
- Repetitive Bending, twisting, and kneeling
- Lifting weights in excess of 50 pounds
- Pushing/Pulling/Lifting weights in excess of 50 pounds
- Occasional ascending or descending ladders, stairs and ramps
Additional Information
What’s In It For You
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academy designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
