What are the responsibilities and job description for the Front Desk Associate position at Fairfield Inn & Suites?
Overview
2nd shift only 3pm-11pm! We are seeking a dynamic and friendly Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and professional environment. Your enthusiasm and organizational skills will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a vibrant workplace.
Duties
- Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive first impression
- Answer multi-line phone systems promptly and courteously, directing calls efficiently
- Manage appointment scheduling and calendar coordination using digital tools like Google Workspace or Microsoft Office
- Handle data entry, filing, and document proofreading to maintain accurate records and support office operations
- Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Maintain a clean and organized front desk area, ensuring all materials are accessible and professional in appearance
- Assist with clerical duties including typing correspondence, managing office emails, and supporting administrative projects
Requirements
- Proven experience in office management, clerical work, or as a receptionist with excellent organizational skills
- Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry skills
- Exceptional customer service skills with professional phone etiquette and the ability to handle multiple lines efficiently
- Bilingual abilities are highly valued to assist diverse client needs effectively
- Prior experience with front desk operations in medical or dental settings is a plus but not required
- Ability to multitask effectively while maintaining attention to detail in fast-paced environments
- Demonstrated time management skills with the ability to prioritize tasks efficiently
Join us as a Front Desk Associate where your positive attitude and organizational prowess will make a meaningful impact every day! This paid role offers valuable experience in office administration while supporting our mission to deliver outstanding service.
Pay: $15.50 - $16.50 per hour
Benefits:
- Flexible schedule
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $16 - $17