Hotel General Manager

NOW HIRING: General Manager
Home2 Suites by Hilton

Home2 Suites by Hilton is seeking an experienced, motivated, and results-driven General Manager to lead our hotel team. This leadership position is responsible for overseeing all aspects of hotel operations, driving guest satisfaction, maximizing revenue, and developing a high-performing team while maintaining Hilton brand standards.

Position Summary

The General Manager is responsible for the overall success of the hotel, including guest service, financial performance, team leadership, sales growth, and operational excellence. The ideal candidate will have strong hospitality management experience, exceptional leadership skills, and a passion for delivering outstanding guest experiences.

Essential Duties and Responsibilities

• Lead and manage all hotel departments, including Front Desk, Housekeeping, Maintenance, Breakfast, and Sales.
• Ensure exceptional guest satisfaction and promptly address guest concerns.
• Recruit, train, coach, and develop team members to achieve operational excellence.
• Monitor hotel financial performance, including revenue, labor costs, budgets, and profitability.
• Implement strategies to maximize occupancy, ADR, and RevPAR.
• Ensure compliance with Hilton brand standards, company policies, and safety regulations.
• Conduct regular property inspections to maintain cleanliness, maintenance, and overall guest experience.
• Review guest feedback and online reviews to identify opportunities for improvement.
• Foster a positive work environment focused on teamwork, accountability, and employee engagement.
• Develop relationships with local businesses, organizations, and community partners to drive revenue opportunities.
• Manage inventory, purchasing, and vendor relationships.
• Prepare reports, forecasts, and action plans to achieve hotel goals.

Qualifications

• Minimum of 2 years of hotel management experience, preferably as a General Manager or Assistant General Manager.
• Hilton brand experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to drive revenue growth and control expenses.
• Experience with hotel property management systems and revenue management principles.
• Ability to lead, motivate, and develop a diverse team.
• Strong organizational skills and attention to detail.
• Availability to work flexible hours as needed to support hotel operations.

Benefits

• Competitive salary
• Performance-based bonus opportunities
• Hilton Team Member Travel Program
• Paid time off
• Professional development and advancement opportunities
• Supportive and team-oriented work environment

Why Join Home2 Suites by Hilton?

At Home2 Suites by Hilton, we are committed to providing an exceptional experience for both our guests and team members. As General Manager, you will have the opportunity to make a meaningful impact on hotel performance, team culture, and guest satisfaction while growing your career with one of the world's most recognized hospitality brands.

Experience:

• Management: 2 years (Required)

Work Location: In person