What are the responsibilities and job description for the Director, Revenue Cycle Management position at Fairfax Family Practice Centers PC?
Description:The Director of Revenue Cycle Management (RCM) is responsible for overseeing and optimizing all aspects of the billing, collections, and revenue processes across Fairfax Family Practice Centers (FFPC). This position bridges the gap between the external medical billing vendor, the finance department, and site operations to ensure delivery of timely, accurate, and transparent financial data.The Director will lead initiatives that enhance data integrity, financial performance, and operational efficiency. This role ensures that financial reporting, provider education, and billing workflows support FFPC’s strategic goals for quality, compliance, and sustainable growth.Requirements:· Strategic Leadership and Oversight – Serve as the primary liaison between the external RCM vendor, finance team, and FFPC operations leadership.Provide strategic oversight of all revenue cycle processes to ensure consistency, accuracy, and compliance with payer and regulatory requirements.Collaborate with Directors and Practice Managers to align billing and reimbursement processes with operational goals.Develop and maintain policies and workflows for consistent revenue cycle management across all practice sites.Data Integrity and Financial Reporting – Coordinate the validation of financial reports to ensure data integrity and reliability.Oversee EHR data workflows and reporting accuracy, ensuring information is consistent across all systems.Partner with the finance team to support the preparation of monthly and quarterly reports, budget reviews, and performance analyses.Monitor key financial and operational metrics (e.g., charge capture, denials, collections, ageing, and net collection rates).Identify trends or anomalies in billing data and develop corrective or preventive action plans.Denial Management and Revenue Optimization – Lead the analysis of billing denials and rejections to identify root causes and implement process improvements.Work closely with the billing vendor and site teams to ensure compliance with payer contracts and optimize reimbursement.Educate providers and office leadership on best practices for accurate documentation and coding.Develop and track performance improvement initiatives to enhance revenue integrity and reduce delays in collections.Cross-Department Collaboration - Facilitate regular communication among the billing vendor, finance, and operations teams to promote transparency and accountability.Support the finance team in analyzing provider and office productivity data to identify opportunities for improvement and resource optimization.Partner with leadership to establish benchmarking tools and standardized reporting dashboards.Serve as a key member of the leadership team in developing financial strategies, policy decisions, and process improvements.People Leadership and Vendor Management – Provide leadership and direction to internal RCM support staff and analysts.Manage relationships with external billing vendors, ensuring contract compliance and service quality.Lead recruitment, onboarding, and ongoing development for RCM team members as needed.Foster a collaborative, data-driven, and solutions-oriented culture.Required Skills and Competencies: Advanced proficiency with EHR reporting, billing workflows, and financial analysis toolsStrong understanding of payer rules, claims submission processes, and compliance requirements.Strong leadership and interpersonal skills with the ability to coach and motivate teams.Data-driven decision-making and analytical skills with the ability to translate data into actionable insights.Excellent communication, organization, and problem-solving abilities, with exceptional attention to detail.Ability to manage multiple priorities under tight deadlines. Minimum Qualifications:Education: Bachelor’s degree in Business Administration, Finance, Accounting, Healthcare Administration, or related field required.Master’s degree preferred.Experience: Minimum 5 years of progressive experience in medical billing or revenue cycle management, preferably in a multi-office medical practice or health system.Demonstrated experience managing external billing vendor relationships and internal cross-functional teams.Proven track record of improving revenue performance through process optimization and data analytics.
Salary : $18 - $20