What are the responsibilities and job description for the Junior Revenue Cycle Management (RCM) Specialist position at CareTalk Health?
Junior Revenue Cycle Management (RCM) Specialist
CareTalk Health
CareTalk Health is a virtual medical practice that specializes in Clinical Process Outsourcing (CPO). We partner with healthcare organizations to build and manage patient and member populations.
About the Role
The Junior Revenue Cycle Management Specialist will support the day-to-day functions of the revenue cycle, helping ensure accurate billing, timely claims processing, payment posting, denial tracking, and follow-up on outstanding accounts. This is an excellent opportunity for someone early in their healthcare administration or medical billing career who is eager to learn and grow in a fast-paced virtual healthcare environment.
The ideal candidate is organized, analytical, proactive, and comfortable working with billing systems, payer portals, and cross-functional teams.
Schedule: Monday - Friday Days with 3 days in office
What You’ll Do
- Assist with claim submission processes to ensure timely and accurate billing
- Monitor claim status and follow up on unpaid or denied claims
- Support denial management by identifying issues, documenting trends, and escalating more complex cases as needed
- Post payments, adjustments, and remittance information accurately
- Reconcile billing discrepancies and help resolve account issues
- Review patient eligibility, insurance information, and billing data for accuracy
- Maintain documentation of billing activity, follow-up efforts, and account status
- Communicate with payers, vendors, and internal teams regarding claim issues and payment delays
- Help track key RCM metrics such as claim acceptance, denials, days in A/R, and collections
- Support process improvement efforts to increase efficiency and reduce billing errors
- Ensure all work is completed in compliance with company policies and applicable healthcare regulations
What We’re Looking For
Required
- 1–2 years of experience in revenue cycle management, medical billing, claims follow-up, or a related healthcare administrative role preferred
- High school diploma required; associate’s or bachelor’s degree in healthcare administration, business, finance, or related field preferred
- Basic understanding of healthcare billing, claims lifecycle, insurance verification, EOBs/ERAs, and denial management
- Familiarity with CPT, ICD-10, and HCPCS coding concepts preferred
- Experience using EHR, PM, billing, or payer portal systems is a plus
- Strong attention to detail and organizational skills
- Good written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines in a remote work environment
- Proficiency in Microsoft Excel, Google Sheets, and standard office tools
Preferred
- Eagerness to learn and grow within healthcare operations
- Problem-solving mindset with a willingness to investigate issues
- Ability to work independently while collaborating effectively with a remote team
- Strong sense of accountability and follow-through
- Comfort working in a dynamic, fast-growing organization
Technical Requirements:
· Computer: Windows or Apple Computer ONLY
· Headphones: Wired headphones required for optimal audio quality.
· Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router
· Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).
· Video Capability: Required for video calls.
· Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users.
Why CareTalk Health
- Opportunity to grow with an innovative national virtual care organization
- Exposure to a wide range of revenue cycle operations and healthcare workflows
- Collaborative, mission-driven remote work environment
- Competitive compensation and benefits package, based on experience
CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: $35.00 per hour
Work Location: Hybrid remote in Bethesda, MD 20814
Salary : $35