Associate Donor Egg Coordinator

Fairfax EggBank (FEB), a division of the Genetics & IVF Institute, is seeking a full-time Associate Donor Egg Coordinator at our Fairfax, VA location, to effectively grow the donor portfolio with qualified candidates and meet corporate productivity goals. A successful candidate will work as a team player with the established donor coordination team and provide assistance to streamline processes. The role requires a motivated and compassionate individual with superior communication and organization skills who is never satisfied with the status quo.

Qualified candidates should have experience in healthcare interfacing with patients. Prior experience within the fertility industry is preferred, but not required.

FEB is a proven leader in the industry and is rapidly expanding across sales and production. We are looking for a motivated team player who is adept at following processes efficiently. This position is ideal for a passionate, driven, and organized professional who thrives on growth and recognizes opportunity. FEB employees strive for excellence daily and are dedicated to seeing the continued progress of the program.

Key Responsibilities:

• Provide support to the production team in order to assist in streamlining processes
• Respond to donor egg candidates via phone and email
• Review Donor Applications
• Perform Skype /phone interviews with donors going through the screening process
• Edit audio files and photos for upload to the donor profiles,
• Enter data into EMR and custom portal systems
• Prepare new donor charts for review during weekly meetings with physicians, production, and sales teams
• Compile reports for review by Donor Program Manager on a bi-weekly and monthly basis
• Process payments
• Distribute gift cards to donors

Knowledge, Skills, and Abilities

• Solid written and oral interpersonal and communication skills
• Ability to multitask and handle multiple priorities at the same time
• Self-motivated, dependable
• Organized and detailed-oriented

Preferred Qualifications:

• Associates degree or 2-4 years of experience is required
• Proficiency in Microsoft Office, including PowerPoint, Excel, and Word

Additional Information:

• Salary is commensurate with experience

GIVF provides competitive compensation and generous benefits to our employees, including:

• Health, Dental and Vision insurance
• Flex Spending Account (FSA) and Health Savings Account (HSA) options
• Group term life insurance
• Short-term and long-term disability options
• 401K plan with employer match
• Paid parental leave
• Tuition reimbursement program
• Paid vacation and sick time
• Paid company holidays
• Job training and development opportunities

To apply, kindly send your cover letter and resume and note Associate in the subject line. EOE/M/F/D/V

Job Type: Full-time

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Admin Support: 1 year (Preferred)

Work Location: In person