Transportation Assistant

Required

• Any combination of education and experience equivalent to graduation from high school or possession of a General Equivalency Diploma (GED) certificate.
• Some experience in general office administration.
  • Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
• Knowledge of accepted business office practices and procedures.
• Ability to operate personal computers and related office equipment.
• Proficiency in common administrative software such as word processing, database management, and/or spreadsheet applications, if required.
• Ability to work independently.
• Ability to maintain confidentiality.
• Ability to exercise tact, good judgment, and initiative.
• Ability to communicate effectively, both orally and in writing.

Preferred

• Experience in a transportation-related capacity.

• Provides general and specific information to Fairfax County Public Schools (FCPS) employees and the general public on topics related to transportation services.
• Receives telephone calls and/or visitors to the office, referring complex inquiries to the appropriate personnel.
• Responds to the general public, ensuring adherence to confidentiality of information guidelines.
• Composes routine correspondence citing applicable regulations and/or procedures or requesting needed information.
• Maintains a calendar of program activities, projects, and meetings.
• Schedules appointments for office personnel.
• Processes all incoming and outgoing mail.
• Assembles information from files, records, and other sources with general instructions.
• Determines the need for additional information and secures such information from established files or by contacting FCPS personnel.
• May assist with the compilation of data for various statistical and narrative reports, newsletters, memoranda, etc.
• Distributes documents.
• Assists with the coordination of driver schedule adjustments.
• Studies directives and other materials pertaining to the business of transportation services in order to maintain awareness of new or revised procedures for processing transactions.
• Performs related duties as required or assigned.