What are the responsibilities and job description for the Front Desk Coordinator & Provider Relations (Part Time Position) position at Fairbanks Acupuncture and Herbal Medicine LLC.?
Front Desk & Provider Relations Coordinator (Part-Time)
Fairbanks Acupuncture & Herbal Medicine – Fairbanks, Alaska
Fairbanks Acupuncture & Herbal Medicine is seeking a part-time team member to support front desk operations, provider recruitment, and provider relations.
This role is ideal for someone who enjoys connecting with people, building meaningful relationships, staying organized, and helping others succeed. It blends administrative responsibilities with the opportunity to help us grow and support our team of healthcare providers.
We are looking for someone who is warm, proactive, dependable, and genuinely enjoys taking care of people.
About the Role
This position is a hybrid of front desk support and provider relations.
You will help maintain a smooth, welcoming clinic environment while also playing an important role in recruiting new providers, supporting their transition into the clinic, and helping our existing providers feel valued, supported, and successful.
Our goal is to create a clinic where providers love coming to work, feel supported in their practice, and have the resources they need to thrive.
Front Desk Responsibilities
- Answer phones and communicate with patients
- Schedule appointments and coordinate provider calendars
- Collect payments
- Coordinate with our billing team as needed
- Help maintain a calm, organized, and welcoming clinic environment
- Support the day-to-day administrative needs of the clinic
Provider Recruitment & Relations Responsibilities
- Assist with recruiting acupuncturists, massage therapists, and other healthcare providers
- Create and manage job postings and communicate with potential candidates
- Coordinate interviews and help facilitate the hiring process
- Organize new-provider onboarding and orientation, helping new team members feel welcomed and prepared
- Develop and maintain positive relationships with our existing providers
- Check in regularly with providers to understand their needs, concerns, and goals
- Help identify and resolve challenges that affect providers' experience at the clinic
- Collaborate with providers to support their schedules, patient flow, and practice growth
- Help coordinate opportunities for providers to participate in community events and outreach
- Support provider retention by helping create a positive, collaborative, and supportive workplace
- Bring forward and implement creative ideas for improving the provider experience and helping our clinic grow
What We're Looking For
- Excellent communication and interpersonal skills
- Warm, approachable, and genuinely interested in people
- Organized, reliable, and able to follow through
- Comfortable taking initiative and solving problems independently
- Able to build trusting, professional relationships
- Thoughtful and attentive to the needs of others
- Comfortable handling sensitive information with professionalism and discretion
- Interested in helping create a healthy, collaborative workplace
- Experience in recruiting, healthcare administration, or employee relations is a plus, but not required
Schedule
Part-time position
Sunday 11a-4p
Monday 9a-5p
Tuesday 9a-5p
Why This Role Is Unique
This is more than a traditional front desk position.
You will have the opportunity to:
- Play an important role in growing our team of healthcare providers
- Help new providers feel welcomed and supported as they join the clinic
- Build meaningful relationships with the people who make our clinic special
- Help create an environment where providers feel valued, respected, and excited to come to work
- Bring your own ideas and initiative to a position that has room to grow
- Be part of a small, collaborative healthcare team that genuinely cares about its patients and one another
We believe that when our providers are well supported, they are better able to care for their patients. We want someone who is excited to help us make that happen.
How to Apply
Please send your resume and a short message telling us:
- Why this position interests you
- What qualities you would bring to a role focused on supporting and building relationships with healthcare providers
- Any relevant experience with recruitment, team support, or healthcare administration
Email: fairbanksacupuncture@gmail.com
We look forward to hearing from you!
Pay: From $22.00 per hour
Benefits:
- Employee discount
Work Location: In person